VALLEY FORGE, Pa.--Oct. 27, 2003-- IKON Office Solutions, the world's largest independent channel for document management systems and services, today named David J. Rupert as Vice President of Management Services, reporting directly to Matthew J. Espe, IKON's Chairman and Chief Executive Officer. The appointment reflects IKON's strong commitment to enhancing document management efficiency through a comprehensive array of facilities management solutions, including on-site copy and mailroom services and fleet management. "Our customers look to IKON for solutions that turn document and printing strategies into measurable business advantages that streamline workflow and reduce long-term costs," said Mr. Espe. "David Rupert is an industry veteran who knows how to achieve these results and we look forward to the leadership, energy and vision he will provide to our growing management services business." Mr. Rupert, who has spent more than 25 years in corporate and consulting roles, will provide strategic direction for IKON's management services sales and operations, managing the development of strategies and processes to drive growth and operational excellence. He will also lead the implementation and roll out of IKON's recently announced IKON Service Excellence(SM) program - a proprietary outsourcing methodology to improve efficiency through streamlined document management workflow. Prior to joining IKON, Rupert was Chief Development Officer of Uniscribe Professional Services, an industry innovator in offering digital document management services, off-site facility management outsourcing and reprographics. Before that, Mr. Rupert was President/COO and then CEO of HQ Global Workplaces, the world's largest provider of fully serviced office space and business support services. Prior to joining HQ Global Workplaces, Mr. Rupert spent 17 years at Pitney Bowes. He was President of Pitney Bowes Business Services, a division of Pitney Bowes providing a range of business services including mail, document and records management. He was instrumental in developing the initial business plan for the division, which he started in 1987 and helped grow to a $550 million unit by the late-1990s. Mr. Rupert graduated from Georgetown University with a BA in Political Science, and holds a Masters of Management from the Yale School of Management.