Boulder, Colo. – InfoPrint Solutions Company, a Ricoh company, today announced that Diamond Marketing Solutions (DMS), a full-service critical communications, direct marketing and fulfillment solutions provider, has selected the InfoPrint 5000 production color inkjet system, InfoPrint ProcessDirector and InfoPrint Solutions Professional Services for its print and mailroom needs.  DMS sought a complete, end-to-end solution that addressed its scalability, workflow and professional services demands.  After a rigorous search, the company selected InfoPrint Solutions due to its globally-recognized inkjet leadership, proven workflow applications and dedicated services team.
 
Prior to this InfoPrint Solutions installation, DMS produced its documents using pre-printed forms run on multiple cutsheet printers.  This approach called for large warehouse space to store the forms.  Also, due to the numerous printers, their print environment was not streamlined or automated.  After evaluating their operation, DMS realized that this was not sustainable, efficient or cost-effective.  Consequently, they began to seek alternative options to provide them with flexibility, scalability and versatility.
 
"Our customers have always looked to DMS for innovation, versatility and accuracy.  We looked to streamline our operations and automate our processes while enabling support for techniques such as TransPromo, and the clear choice for a partner was InfoPrint Solutions," said James Renella, Senior Vice President and General Manager, Critical Mail, Diamond Marketing Solutions.  "Across a range of industries around the globe, InfoPrint Solutions' inkjet technology is the market-leader, its workflow enables lower costs and greater revenue opportunities and its professional services team is a proven partner. In the end, there was no better choice."
 
DMS selected the following InfoPrint Solutions offerings:
 
InfoPrint 5000 – a production continuous forms digital inkjet system that uses state-of-the-art, proven drop-on-demand technology.  The family of InfoPrint 5000 solutions provides customers extensive investment protection across a flexible range of color and monochrome configurations, all with exceptional print quality, reliability, and scalability.  The solution is an ideal choice for producing a broad variety of applications, including transactional documents (e.g. statements); precision marketing pieces; direct mail; short run or customized books; and other commercial documents.

InfoPrint ProcessDirector – the industry's leading workflow automation and print management software that manages an end-to-end output process from a single point of control.  With this solution, DMS can streamline and automate its overall operations.  Customers who implement InfoPrint ProcessDirector as the platform for their Automated Document Factory solution lower operational costs and improve production integrity, often experiencing ROI in 12-18 months.  A recent IDC survey* found that 68 percent of respondents receive their Automated Document Factory (ADF) workflow solutions from InfoPrint Solutions.

InfoPrint Solutions Professional Services – is built upon more than 20 years of experience and hundreds of worldwide customer deployments.  This dedicated team serves all areas of the InfoPrint Solutions product line and is structured via best practices concentrating on Business Continuity, ADF Sustainability and Output Optimization.  With this professional team, InfoPrint Solutions customers are guaranteed a collaborative relationship from pre-installation through day-to-day operations.
 
"We've appreciated having the opportunity to work with impressive and forward-thinking customers like Diamond Marketing Solutions to help improve the efficiency and effectiveness of their operations," said George Promis, Vice President of Continuous Forms Production Solutions & Technology Alliances, InfoPrint Solutions.  "Color is complex, and with the extensive experience we've gained from supporting the largest digital production color inkjet install base worldwide, we are well-qualified to help customers implement InfoPrint 5000 for their production environment in Precision Marketing, ADF and Print-on-Demand."
 
According to InfoTrends, InfoPrint Solutions is the market share leader in continuous-feed color inkjet systems installed in the United States and Western Europe.  Since entering the market in 2007, InfoPrint Solutions has placed 35 percent of the systems installed in the United States and Western Europe. In that same time period, InfoPrint Solutions and its inkjet technology partner, Screen, have installed more than half of all continuous-feed color inkjet systems globally.**  
 
* Source: "Intelligent Mail and ADF Adoption Trends by Print Volume and Vertical Industry," February 2010, IDC Report 221835
 
** "U.S. Production Printing and Copying Market Placements: 2008-2009," InfoTrends, March 31, 2010; and "Western Europe Production Printing and Copying Market Placements: 2008-2009," InfoTrends, April 08, 2010