MALVERN, Pa. -- IKON Office Solutions, Inc., a Ricoh company, and Neopost USA Inc. today announced a strategic alliance that will provide total document management and mail processing solutions to a wide array of businesses and organizations.

The two companies have teamed up to help organizations meet today's complex document workflow and mailing demands and prepare for tomorrow's challenges. IKON provides customized, scalable document management solutions that streamline every phase of the document lifecycle - from input to output, as well as distribution, storage and retrieval, and offers on-site document management services. Neopost USA Inc., with its two flagship brands, Neopost and Hasler, is an innovator of mailing and shipping systems solutions that bring simplicity, increased productivity and cost savings to the complete mailing process.

In teaming up with Neopost USA Inc., IKON is now able to offer customers the highest possible quality in mail management and mail processing expertise and technology, including mailing systems, folders/inserters, address printers and much more. Neopost will also offer its customers on-site staffing options for mail processing and production through IKON’s managed services offerings.

“With customers looking for a single solution for overall document management, this partnership became a natural fit in that both companies offer complementary strengths in their respective products, services and business philosophy,” says Terrie Campbell, IKON Vice President of Managed Services Operations. “The credibility and successes that IKON and Neopost USA Inc. each bring to the marketplace enable the team to offer valuable, customized and cost-effective solutions to its customers. We genuinely feel that together we can help take innovation, productivity and customer service to new industry levels.”

Products and services that dramatically improve productivity

Document generation and mail processing are playing increasingly important and influential roles within organizations, especially as budgets are trimmed, customer demands increase and organizations are required to do more with less. The need for dramatically improved efficiencies and productivity has never been greater or put more pressure on management.

As a team, IKON and Neopost USA Inc. will assess existing document and mail processes and use the results to build a more efficient workflow, helping control expenses and improve employee productivity. Unmatched industry expertise and innovative technology allow the team to significantly enhance the way companies create, share and store information, and process inbound and outbound mail. The objective is to positively impact their bottom line through improved processes and cost controls.

“Teaming up with an industry leader like IKON gives Neopost USA the opportunity to provide IKON’s customers with a high value set of mailing and shipping solutions providing IKON additional competitive differentiation in the marketplace,” says Neopost USA Vice President National & Government Accounts, Robert Rutigliano. “Together we’ll collaborate to deliver an unforgettable customer experience.”

The value proposition that the alliance brings to end users includes the ability to deliver a highly competitive cost analysis of a customer’s operations; significantly improved service responsiveness; recognized industry expertise in document management and in mail processing and shipping; and best-in-class mailing equipment and cutting edge software.