Gaithersburg, MD – MCS, Inc., a leader in industrial and mailing inkjet technology has announced new service programs for its entire product family and is showing the new IR-Track invisible-ink system at Graph Expo 2006. MCS Pro Service While field repairs are seldom needed for MCS inkjet and matching products, the MCS Pro Service packages give MCS customers the assurance that they can have guaranteed overnight replacement for all key components should they ever be needed. An extension of the current depot swap program for the Array Inkjet products, this new MCS Pro Service program now gives customers an additional option to guarantee availability of a hot swap replacement for any key components when required – all for an industry-leading low price. Customers under the MCS Pro service program can call anytime until the end of the business day and be assured a hot swap replacement is available. MCS will pull new replacement components from inventory in the rare event that a refurbished hot swap is not available. Until now, MCS has offered hot swap programs based on availability – and only for MCS Array inkjet products. The new guaranteed hot-swap program is available for the Array Inkjets, the Perfect Match camera systems as well as the new GIS4250 high-speed inkjet system. IR-Track System The announcement of the new IR-Track system comes as the mailing industry is looking for ways to avoid the use of unsightly barcodes and 2-dimensional symbols for the purpose of tracking and matching personalized letters. Simply put, the IR-Track uses invisible ink to put identifying marks on personalized documents – so that subsequent automated inserting, matching, and print functions can still be controlled with these invisible codes once they are read by MCS MicrovisionTM cameras. The new patent-pending system provides for the reading of sequence or record information in the trim area on a continuous forms printer. Once read, the information is printed as individual invisible codes on a 2-up form and verified with an IR-Track invisible reader. With this verification, the operator is assured that the invisible code has the correct data and has the optical integrity needed to be inserted into an MCS Perfect Match-enabled inserter. This new development brings the majority of matched mailings into the realm of high speed automation. While matching systems such as the Perfect Match have gained wide appeal, end users have still been reluctant to allow visible codes or symbols onto some documents with high perceived value. Automation such as the IR-Track gives the potential of higher productivity, throughput and revenue to those mailing companies supporting matched mailing work. MCS President, David Loos, commented, “Even our customers with matching systems have been forced to produce a massive amount of mailings using manual methods just because of the reluctance to show symbols. They are looking for this type of technology to expand their high-value services and satisfy their customers”.