(KANSAS CITY, MO) - Saepio Technologies has announced the hiring of industry leader Rich Dunklee as Product Implementation Director. Dunklee, formerly Director of eBusiness Solutions at HBP, Inc., a Maryland printing company, will guide Saepio customers through the implementation of Agilis Print Store and Agilis Marketing Suite applications.
As a Product Implementation Director at Saepio, Dunklee notes his primary focus will be on customer satisfaction. “I research clients’ individual requirements for Agilis Print Store and the Agilis Marketing Suite, and then make sure those requirements are met or exceeded during the implementation phase,” Dunklee says.
Dunklee’s industry background will make him an outstanding resource for Saepio clients, notes Dave Thompson, president of Saepio. “Rich is a significant addition for our print service provider customers,” Thompson says. “He brings not only a rich background and knowledge of the printing industry, but also a strong familiarity with Saepio capabilities and how Saepio solutions can provide practical benefits within a customer’s workflow.” Dunklee used Saepio’s Agilis Print software while at HBP.
During Dunklee’s 10 years with HBP, he rapidly progressed from electronics prepress supervisor to prepress manager to Director of eBusiness Solutions. He was also very involved with industry associations and participated as a panelist, moderator or featured speaker at many industry conferences and trade shows. Additionally, he served for four years as president of the Graphic Users Association (formerly Creo Users Association), a high-end, pre-press digital group, as well as 2 additional years on the GUA Board of Directors.
Saepio’s Print Store solution, which Dunklee will assist clients in implementing, is designed specifically for customer-focused print service providers. The simple-to-manage software suite provides Internet-based web-to-print technology, digital asset management, direct mail list creation and e-commerce capabilities all in one self-creating, consumer-branded storefront.
More information about Saepio solutions can be found at www.Saepio.com or by calling 877-468-7613.