Colleyville, TX (April 4, 2005) – Madison Advisors, the analyst firm behind the original best practices analysis (BPA), today announced that it has released the next generation of the study. Madison Advisors’ new 2005 BPA report provides the industry with the most extensive best practices analysis available in the market. The detailed study now includes over 600 criteria, allowing Madison Advisors to more fully assess the high-volume output, print on demand (POD), and electronic delivery operations of internal document services operations and for-profit service providers. In addition, the study now offers peer-group analysis, in which participants are ranked within their unique vertical market, as well as against the industry at large. “We’re pleased to release the latest study, which addresses the converging needs of organizations in the high-volume, print on demand, and electronic delivery market,” comments Kemal Carr, EDP, president, and founder of Madison Advisors. “The criteria set has been expanded to cover the gamut of production processes and technologies across these spaces, while peer-group comparisons give participants an invaluable metric against which to assess their practices. We’ve already started the peer-group assessments in the utilities space and it has been very well received.” Madison Advisors BPA criteria guarantee participants the most extensive analysis available in the market. The true value and differentiators behind the criteria set lies in the fact that Madison Advisors analysts have been conducting this study for over three years, giving them an advantage when it comes to judging which criteria are true measures of an organization’s overall production practices. Madison Advisors’ highly focused metrics elicit valuable analysis for study participants, providing clear insight into how they can capitalize on their strengths, and overcome their challenges. The criteria for Madison Advisors’ BPA fall across five core categories, including production costs, technology, strategic vision, operational efficiency, and overall organizational fitness. The 2005 BPA study not only includes the comparative metrics that participants have benefited from in the past, but also now includes peer-group reviews to provide a more focused lens through which organizations can assess their operations. Specifically, participants receive additional comparative charts and analysis illustrating how they stack up against organizations within their vertical market. Madison Advisors’ current vertical study included many of the leading providers and service bureaus in the utilities market, including American Electric Power, Docucorp, ExpressBill, Ameren, DST Output, Moore Wallace – BCS (now RR Donnelly), Portland General Electric, and Progress Energy. Subsequently, Madison Advisors will launch similar peer-group comparisons in the insurance, financial services and service bureau markets later in 2005. Organizations are invited to participate in this ongoing study to gain objective insight into how their operations and practices compare to those of the industry at large, as well as against organizations within their vertical market. Throughout the study, BPA participants benefit from the real-time analysis and expert opinions of Madison Advisors’ analysts in several areas, including: - The best application of resources to support high levels of document production efficiency, effectiveness, and quality - Means for achieving cost containment - Strategies for successfully deploying technology - Guidance for enhancing organizational control to gain additional improvements over time In addition, all participants in the BPA receive customized analysis and recommendations from Madison Advisors’ analyst team through a customized analysis report and a Q&A conference session. “Our Best Practice Assessments are invaluable to our clients,” says Carr. “We help participating organizations gain critical insight into their operations that they may not have otherwise recognized. In addition, our analysts gain an extensive knowledge of enterprise output management practices across numerous organizations and industries. We leverage this knowledge to help our clients as they strive to develop leading-edge enterprise output strategies.” To learn more about the BPA study or to participate, contact Kemal Carr of Madison Advisors at 817- 684-7545 or by email at [email protected].