Chicago, Ill – GRAPH EXPO (Booth #4024) – October 10, 2004 – Agfa today announced the availability of several new consulting services from Agfa's Expert Services team in North America. The new services, designed to help good printers become even better, focus on the implementation of better business practices through increased efficiency and enhanced productivity. The new programs available through Agfa's Expert Services include: Pressroom Performance Plus – Agfa's Pressroom Specialists focus on analyzing the print production process; identifying areas for improving procedures; assisting in implementing productivity, consistency and quality programs Color Process Control – designed to help printers understand the process of color management, how to create color profiles and implement color management procedures, this program results in better consistency, less waste and higher customer satisfaction Process Improvement – a detailed analysis of a printer's operation. A week-long program, Process Improvement is an on-site collaboration with management, customer service, prepress and press operators to complete a detailed assessment of a customer's manufacturing operation. Analysis includes findings and recommendations for business operation improvements Knowledge Care – helps printers fit employee training into their budget before a crisis arises. In this program, Expert Services will help businesses review efficiencies, provide advanced training or bring new employees up to a more productive level "Printing companies are faced with a variety of challenges today. The rapid evolution of electronic media, wireless communication and the Internet has altered the role of print. Though still a vital component of communication, some printers have found the process of adapting to these changes challenging," said Brian Kirkham, director, Expert Services, North America. "Agfa's Expert Services can help respond to those challenges by influencing customers' business operations and production capabilities, resulting in a direct impact on their bottom line."