(Norwell, MA) March 18, 2003…Today, the Western European Outsourcing and Facilities Management Market are in the process of a paradigm shift. The lines between facilities management, outsourcing, and print-for-pay have blurred to the point where it has become difficult to separate them. In a recent study conducted by CAP Ventures’ analysts take an in-depth look at the outsourcing and facilities management market and discuss how enterprises meet their ongoing requirements for document output management. The results of the study are available immediately in CAP Ventures research report “Western European Document Outsourcing & Print Facilities Management Market Report: 2002/2003.” Looking back four years ago, the issues and trends in the document-oriented and print-oriented facilities management market space were easily defined. The service provider’s core expertise was generally copying, printing, or integrated print and mail offered on a contracted basis. Today the line has blurred. Companies servicing the document output market may offer all these services, as well as document management and comprehensive business services, such as document scanning, digital and analogue document integration, document archiving, and document destruction, all under a single service contract umbrella. To make the market even more dynamic, the players now include a wider variety of companies with roots in pure-play business process outsourcing (BPO), traditional IT services, and the traditional facilities management market. Web-enabled document services providers make this segment even murkier. Web-enabled print procurement and document management companies using Web-based interfaces can build company-specific portals used by enterprise document developers to route print to appropriate print contractors as needed. The market is expanding and mutating, driven by changing customer needs and requirements. CAP Ventures’ research report provides readers with a clear and concise understanding of the Western European outsourcing and facilities management market. The complete research report is available immediately to clients of CAP Ventures’ On Demand Printing and Publishing Consulting Service Europe. To learn more about the study or to make a purchase, please contact Stewart MacDonald at (781) 871-9000 ext. 175 or [email protected] .