Five-Star Rated Press to Be Demonstrated at Graph Expo KENNESAW, Ga., September 26, 2002 - An independent report from Crouser & Associates on the Heidelberg Printmaster QM 46-2 gave the press five-stars, the highest ranking in the industry consultant’s rating system. The report includes a comprehensive review of the press, including performance and quality ratings, a market comparison of its components and consumables, and customer satisfaction ratings for service and support. Heidelberg will showcase the Printmaster QM 46-2 at Graph Expo, Oct. 6-9 in Chicago, with live demonstrations and expert presentations describing the press’ features and its benefits for the short run market. The press will be installed in the Quick Print Solution Center in the Heidelberg exhibition space, Booth 1000. Crouser & Associates' report is an analysis of the Heidelberg Printmaster QM 46-2 by Todd W. Nuckols. The report on this two-up machine provides an inside look at the Heidelberg QM 46-2 using the Crouser & Associates T.I.M.E. model ("Target, Invisibles, Marketable and Effect"). It offers insights into salespersons' views of the machine compared to users and technicians. It reviews all the components of the machine, including customer support, service costs, and the optimum consumables. The report reviews thoroughly the capabilities of one of the most "sought-after presses" in the printing industry. Tom Crouser, principal of the firm, said, "Participants in the Crouser & Associate’s Professional Performance Alliance have utilized the QM 46-2 for a myriad of printing jobs. We see everything from single-color letterhead to four-color image pieces being produced on this equipment. Additionally we have been impressed with the QM’s ability to reproduce heavy ink coverage while maintaining color consistency." The 12-page report including appendix is available for $10.95 and can be downloaded as a PDF document at www.crouser.com. About Crouser & Associates Founded in 1985, Crouser & Associates, Inc. is the country's largest family-based printing business consulting firm. Through its Professional Performance Alliance it serves businesses throughout the United States and Canada. The average participant in the Alliance has 10 or less employees in their company – though some participants are smaller or larger. Tom Crouser owned and operated his own printing business prior to starting Crouser & Associates, Inc. in 1985.