Miami, FL – HiFlow Solutions, a leading provider of ERP/MIS systems for the packaging and print industry, is proud to announce the successful implementation of a robust, end-to-end software solution for Badger Paperboard, a custom paperboard converter with over 30 years of industry experience and four locations across the United States. This partnership has not only streamlined operations for Badger but has also positioned them for future growth and efficiency.

The Challenge: Overcoming Legacy Systems and Disconnected Operations

Badger Paperboard, with facilities in Wisconsin, North Carolina, California, and Texas, faced significant challenges due to outdated legacy software and disconnected operational systems. The lack of support for their legacy software restricted their ability to scale and modernize, creating inefficiencies and operational silos across their locations.

"We needed a solution that could manage our entire process seamlessly—from request for quote and order processing, to production planning, shipments, and invoicing," said Jacob Smiley, President of Badger Paperboard. "A key objective was to connect all our plants under one platform with a unified database, enabling us to manage operations from a single location while accounting for time zone differences across our sites. We needed a robust ERP/MIS that could serve as a single source of truth and the system of record for all our locations."

The Solution: Comprehensive Integration and Automation

HiFlow Solutions responded to Badger Paperboard's needs with a tailored ERP/MIS system that provided the comprehensive functionality required to manage their multi-location operations. The system replaced Badger's external estimating tools with HiFlow's integrated Estimating modules, which link in real-time to critical areas such as inventory, scheduling, and purchasing. This integration not only streamlined operations but also enhanced accuracy and efficiency across all locations.

The implementation process began with Badger’s new North Carolina plant, where despite construction-related delays, HiFlow's structured approach ensured a smooth rollout. “From the very start, HiFlow made a point to thoroughly understand the specific nature of our work as well as understanding our unique IT stack and the organizational details of the company,” states Smiley. “This was a critical aspect that ensured the success of the project.”

This success laid the groundwork for subsequent implementations at the other three plants, all of which became fully operational within two months. The transition from the old system to HiFlow was completed at each plant within a week.

Ongoing Support and Collaboration: A Key to Success

One of the most appreciated aspects of HiFlow's service was their continuous communication and support, both during and after implementation. "The best part of HiFlow is the implementation support staff and developers. They have been very professional, responsive, and enjoyable to work with," said Rick Taylor, Director of Finance and IT at Badger Paperboard.

HiFlow's commitment to maintaining close communication, facilitated through weekly (and sometimes more frequent) meetings, ensured that every question was answered, and every challenge was addressed in real-time. This proactive approach fostered trust and confidence in the new system, leading to a smoother-than-expected transition and faster-than-anticipated adoption across the organization.

The Outcome: Enhanced Efficiency and Seamless Operations

With HiFlow's ERP/MIS system in place, Badger Paperboard has successfully integrated their operations across all locations, standardized their data infrastructure, and automated key processes. This has not only improved efficiency but has also allowed managers and owners to access crucial data and information quickly and easily, regardless of the location.

"Knowing that live support is available whenever we need it gives us peace of mind and allows our team to focus on our core tasks without worrying about potential technical hiccups," Taylor added. The ongoing partnership with HiFlow continues to support Badger Paperboard in their pursuit of operational excellence and growth.

To learn more about HiFlow Solutions, please visit https://hiflowsolutions.com/