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Learning is the most important part of software procurement decisions. The vendor needs to learn about you (to assess if you are a good fit for their solution) and you need to learn about the vendor. An RFP doesn’t facilitate any learning.
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About Jennifer Matt
Jennifer Matt is the managing editor of WhatTheyThink’s Print Software section as well as President of Web2Print Experts, Inc. a technology-independent print software consulting firm helping printers with web-to-print and print MIS solutions.
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Discussion
By Robert Lindgren on Jul 24, 2019
Truer words were never spoken! People who write RFPs don't really have a clear idea of what the need, so they write a laundry list.
Your suggestion of an in-depth conversation with other users is quite helpful.
I would also suggest that in MIS systems, less is more. All singing all dancing approaches are very expensive, hard to implement and frequently little used.
By Keith McMurtrie on Jul 30, 2019
Great article and absolutely spot on!