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Do Customers Know What “Wide Format” Printing Is?

What’s in a name? Does the term “wide format” mean anything to today’s print buyers? Avoiding industry jargon in sales and marketing efforts—and especially in one’s online presence—can help attract potential customers who may not be hip to our jive.

Tuesday, June 18, 2019

What do we talk about when we talk about “wide format”? We’ve had a version of this conversation before, but this time I want to come at it from a different angle (and I promise no Venn diagrams!): what do we search for when we search for “wide format”?  

There was a time, and it wasn’t that long ago, when a print shop would say that “adding wide-format services” was a substantial opportunity. That’s still true, but there is a sense that “wide format” is losing its cachet as a specific term. Shops that are seeing success in selling wide-format services aren’t necessarily marketing themselves as “wide-format printers.” Rather, the emphasis now is on specific applications. The trick becomes: how to best communicate that to potential customers?

In the Winter 2019 issue of LeadingPRINT, APTech’s quarterly magazine, there was a feature written by Joe Gass, president and CEO of Heritage Printing, who had built his company’s wide-format business in large part by effectively leveraging search engine optimization (SEO). Without going into SEO in great detail, a significant portion of it entails choosing the right keywords to add to a website to ensure that that site appears toward the top of the first page of Google’s search results. (After all, the loneliest place in the world is page 2 or beyond.) It’s telling the keywords that Gass chose to include. He writes:


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About Richard Romano

Richard Romano is Managing Editor of WhatTheyThink.  He curates the Wide Format section on WhatTheyThink.com. He has been writing about the graphic communications industry for more than 25 years. He is the author or coauthor of more than half a dozen books on printing technology and business. His most recent book is “Beyond Paper: An Interactive Guide to Wide-Format and Specialty Printing.

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