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When Mayhem Calls—Part 4

Planning for a catastrophe is something that every business owner knows they should do. At some point there is usually some effort applied, a plan developed, filed away, and the box checked that there is a business continuity/disaster recovery plan on file. It makes the auditors happy! But, when mayhem actually calls, will your plan actuallywork? In part four of this series, Pat McGrew offers tips on how to design and execute a continuity plan.

Tuesday, April 16, 2019

It never happens the way it does in the movies. There is no dramatic music or sweeping vistas. When something happensthat makes it impossible for your plant to function, it can happen in the middle of a shift or inthe middle of the night. And apart from the technical and production challenges, you also have sales challenges.

(See also part one, part two, and part three of this series.)

The immediate need is to determine what work is in processand at risk, as well as what hasn’t been startedthat has tight deadlines. Then you need to lay the groundwork to keep customers with you as you work through your continuity plan.


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About Pat McGrew

Pat is a well-known evangelist for inkjet productivity. At McGrew Group, she uses her decades technical and marketing experience to lead the industry toward optimized business processes and production workflows. She has helped companies to define their five-year plans, audited workflow processes, and developed sales team interventions and education programs. Pat is the Co-Author of 8 industry books, editor of A Guide to the Electronic Document Body of Knowledge, and a regular contributor to Inkjet Insight and WhatTheyThink.com.

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