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Closing the Personalization Gap

Even though today’s consumers are inundated with marketing-related messages, only a fraction of these messages actually get the consumer engaged. This article explores how marketers are using personalization to create customized communications that help them stand out from their competitors.

Thursday, September 22, 2016

Today’s consumers are inundated with marketing-related messages. From print to e-mail to displays to push notifications on social media, marketers are fighting for consumer mindshare. According to a study conducted by Media Dynamics, Inc., consumers are exposed to a very substantial number of advertising impressions. At the same time, however, only a fraction of these messages actually get the consumer engaged. Consider the following statistics:

Marketers realize that a “one size fits all” strategy won’t cut it anymore. They want to rise above the noise and create differentiated, customized communications that will help them stand out from their competitors. During its 2016 study on Document Outsourcing Services Expansion, InfoTrends surveyed 250 North American Enterprises to better understand executives’ plans for breaking through the clutter. Over three-quarters of those surveyed stated that personalization was at the heart of building better customer communications.

How important is the delivery of more personalized print communications to your current strategic planning process?


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About Barb Pellow

A digital printing and publishing pioneer, marketing expert and Group Director at InfoTrends, Barbara Pellow helps companies develop multi-media strategies that ride the information wave. Barb brings the knowledge and skills to help companies expand and grow business opportunity.

Please offer your feedback to Barb. She can be reached at [email protected].

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