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Too many mistakes (big ones) are being made in our industry around software purchases at a time when nobody can afford expensive mistakes. Virtually all of these mistakes are preventable.
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About Jennifer Matt
Jennifer Matt is the managing editor of WhatTheyThink’s Print Software section as well as President of Web2Print Experts, Inc. a technology-independent print software consulting firm helping printers with web-to-print and print MIS solutions.
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Discussion
By Carl Gerhardt on Feb 12, 2013
Great advice! Especially about integration with the MIS system. Huge $$ being wasted as software developers develop solutions with a narrow focus and then end up marketing it as a broad solution. Most of us are guilty as charged trying to fit square pegs into round holes after the money is spent....a sunk cost.
By Jennifer Matt on Feb 12, 2013
Carl,
The sales process casts a spell on everyone. There are no flaws to the products and your people and processes are in perfect alignment so all potential benefits can be recognized. Its like a collective delusion that we all like to play. Printers can't afford to make mistakes that cost them their precious investment dollars and their focus and attention. Staying relevant and competitive requires you to build a process for matching your strategy with enabling technology.
Jen