Premium Commentary & Analysis
Even if you know the price of new equipment, do you really know the total cost? We show you the questions you should be asking to get a comprehensive picture of what your total cost of ownership looks like.
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About John G. Braceland
John G. Braceland is Managing Director for Graphic Arts Alliance a member run purchasing cooperative. He is also President of JB Solutions, a company that creates and manages purchasing cooperatives in various industries. Previously, he was President and owner of Braceland Brothers, a multi-plant printing company headquartered in Philadelphia, PA.
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Discussion
By Clint Bolte on Dec 10, 2010
Quality is nice. Good service is essential. But you don't manage until you measure.
Ironically while few vendors will acknowledge it, vendors whose product/services are being measured by customers invariably perform better and more consistently.
Good back-to-basics article, John.
Clint
By rick ciordia on Dec 16, 2010
When I offer equipment for sale, I insist that the prospect understand and evaluates the value proposition of the equipment desired. This is the only way to get a full understanding and expectation of profit margin from that equipment in the coming years