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To Prepare for 2011, Imagine It Is 1994 Again

Dr. Joe must have a time machine, because all he wants to talk about is 1994. He wonders why the planning process used by companies large and small always seems to miss critical market shifts and reinforce the status quo, actually constraining the ability to change. What can make the planning process more effective and our companies more adept when the marketplace takes an unexpected turn?

Monday, November 29, 2010

There are just a few weeks left in 2010, and by now all businesses have finished or are in process of completing their plans for next year. Plans are never really complete because planning is a constant task of management. We freeze plans at a particular point in time so we can finally get to the actions of running an enterprise, but then the plans can freeze our options when it comes time to deal with unanticipated events. Planning must be kept in perspective as a tool to aid our actions without bureaucratizing them.

The bureaucratic nature of planning infects even small businesses. The most common element in all corporate planning is a comparison to the prior year. It's an easy trap to fall into: everyone wants to know how things will change compared to the way things have been going.

Perhaps the constant obsession with the prior year is the start of the inward focus of planning that ends up creating problems. The planning process is supposed to include an overview of the competitive environment and the competitors within it. This is often glossed over, yet it might be the most important part of the process. Unfortunately, “competitors” are usually defined as the companies we bid against on a daily basis or pass in the hallways and lobbies of clients. The alternative choices that our clients now have in their budgets in lieu of print are rarely included in this elite group.


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About Dr. Joe Webb

Dr. Joe Webb is one of the graphic arts industry's best-known consultants, forecasters, and commentators. He is the director of WhatTheyThink's Economics and Research Center.

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