Print-and-mail companies balance client production requirements and regulations from postal authorities in the countries where they operate. There are classes of mail based on purpose (bills, statements, marketing, periodicals), size and weight and anticipated speed of delivery. Discounted postage rates may be available based on presorting and other programs. It is a complex business, but software and hardware solutions can add efficiency to the workflow.

Before talking with vendors on your research journey, review your current equipment and the physical workflows supporting mail processing. Are machines logically arranged? How many people are involved in operations? What is your equipment mix? You may find that some machines have automation and reporting features, but some are older and require manual effort. Take stock of what you have and envision what more automation, faster equipment and more reporting could bring to your shop.

For this journey, the focus is on the hardware and if it is appropriate for your needs. Are you a low-volume shop focused on hand-fed systems, a mid-volume shop using more automated equipment or a high-volume shop processing thousands of envelopes?