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Process or workflow documentation sounds like something only for very large bureaucratic corporations. This is not true. The smallest companies can benefit from process improvement. Your business is a series of processes that are repeated over and over.
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About Jennifer Matt
Jennifer Matt is the managing editor of WhatTheyThink’s Print Software section as well as President of Web2Print Experts, Inc. a technology-independent print software consulting firm helping printers with web-to-print and print MIS solutions.
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