Total automation is a common dream in the print industry (a custom manufacturing industry where the customer provides a key part of the manufacturing process at the time of purchase!). There are dreams and there is the reality of what is operationally possible with your business (a collection of constraints).
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Jennifer Matt is the managing editor of WhatTheyThink’s Print Software section as well as President of Web2Print Experts, Inc. a technology-independent print software consulting firm helping printers with web-to-print and print MIS solutions.
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