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Engagement Sells: Sit in the Sweet Spot of Interactive Print

How people interact with brands may never return to pre-pandemic habits. Innovative marketing efforts will be required to break through the noise of advertising and create an engaging customer experience that drives buying decisions. Contributor Joanne Gore explains how brands that offer interactive print experiences are more likely to be see increases in conversion rates.

Monday, August 30, 2021

Over the last year people have spent significantly more time online, being bombarded by ads, offers, and promotions. It would be expected that, with increased exposure to digital marketing efforts, people have put up metaphorical walls—tuning out ads and messages that don’t stand out and grab attention. But the opposite has happened.

Nearly 40% of consumers in the United States were more willing to interact with social media advertisements during lockdown. According to McKinsey and Company, consumers will likely continue their reliance on digital consuming habits following the pandemic.

How people interact with brands may never return to pre-pandemic habits. Innovative marketing efforts will be required to break through the noise of advertising and create an engaging customer experience that drives buying decisions. IDC predicts that by 2023, 65% of consumers will be using voice, images and AR to interact with brands, according to Quadient’s 2021 “The State of CX” ebook.


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About Joanne Gore

Joanne Gore is a B2B marketer, content strategist, author, and president of Joanne Gore Communications (JGC), a full-service marketing agency that helps the print industry sell more print.

With over 30 years of experience in the tech and print industries, Joanne brings a unique perspective to the challenges and opportunities facing today’s PSPs. She is a frequent contributor to industry publications and a passionate advocate for helping businesses understand who they help, how they help, and why it matters.

When she’s not helping brands grow, Joanne is leading conversations on key trends like sustainability, digital transformation, AI, customer experience – and the evolving role of print in today’s marketplace.

Follow Joanne on LinkedIn | Visit Joanne Gore Communications

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