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RR Donnelley Awarded Contracts With Premier, Inc., Unumprovident and Pan-American Life

Press release from the issuing company

CHICAGO--May 6, 2004-- R.R. Donnelley & Sons Company has been awarded multi-year contracts with Premier, Inc., UnumProvident and Pan-American Life. "These are multi-year agreements with companies that are market leaders in their respective industries," said Mark Angelson, Chief Executive Officer of RR Donnelley. "Such agreements enable us to work closely with our customers to help them achieve their goals for enhanced communications, more efficient transactions and lower total costs. Furthermore, the wide range of products and services represented by these agreements illustrates the breadth and depth of RR Donnelley's capabilities." Premier is an alliance in the U.S. healthcare industry that includes 1,500 acute care and more than 15,000 alternate site facilities. Moore Wallace, an RR Donnelley company, will continue to offer forms and related products to Premier member facilities under terms of the multi-source contract with Premier Purchasing Partners, LP. Premier members can take advantage of Moore Wallace's wide range of printing, including forms, labels, commercial print, positive patient identification, outsourced patient billing, electronic documents and the industry leading forms management software and expertise. "We are delighted with this contract," stated Tom Brooker, Group President, Moore Wallace. "Being chosen by Premier is further evidence of our leadership position in the healthcare market and of our ability to bring value to the membership of Premier." The agreement between UnumProvident and Moore Wallace extends an established relationship in which Moore Wallace provides document management services for all of UnumProvident's printed materials. "We focus on efficient and effective management of UnumProvident's printed materials so the employees of UnumProvident can focus on meeting customer needs and achieving sales growth," said Bob Nelson, President, Corporate Sales, RR Donnelley. "Through a combination of onsite support, composition, warehousing and fulfillment services, we manage an inventory of 3,300 different forms and fulfill 75,000 requisitions annually for UnumProvident." Pan-American Life has signed a contract that includes template-based custom documents and use of Moore Wallace's @winXS(TM) on-line print management tool. With @winXS(TM), individual users can access and order preprinted, digitally produced and customized documents in a controlled environment. "These customer wins are noteworthy because they encompass an extensive array of capabilities," added Angelson. "Customers around the world rely on RR Donnelley because we have a platform, scale, and breadth and depth of offerings that no other printer can match."