Press release from the issuing company
NORWALK, Conn. – Xerox recently supported raids and prosecutions around the world to protect customers from counterfeit consumables and products, which unknowingly lead to damaged equipment, shoddy output and higher costs.
According to The Imaging Supplies Coalition, the estimated worldwide impact of counterfeiting is $3.5 to $5 billion annually. It’s an industry often targeted by counterfeit distributors because “fake” toner is often indistinguishable until it is used, and not often scrutinized by the consumer. But it comes at a price – including invalidating equipment warranties and inconsistent or poor print quality.
Counterfeit prevention efforts by Xerox include:
Xerox has assembled a worldwide team consisting of brand protection, corporate security and legal to combat counterfeit activities; the company also cooperates with other OEMs, along with local law enforcement, customs and excise agencies.
Ways to avoid counterfeit products
Buyers can avoid counterfeit products and supplies by purchasing directly from Xerox or authorized Xerox resellers. Another safeguard is to look for authentication labels. For example, Xerox products have a holographic security label with a unique serial number and barcode. If counterfeit distributors tamper with labels or remove them, consumers should inform Xerox of the purchasing source.
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