GMC Software Technology (GMC), the award-winning leader in Customer Communications Management (CCM) will be showcasing a host of new applications at PRINT 13 being held September 8-12 in Chicago. Visitors to GMC’s booth #4840 will be introduced to innovative solutions print service providers can adopt to respond to the market shifts that are moving them into new services and technology.
Solutions being showcased at booth #4840 include:
GMC Inspire – The industry standard for managing the entire communication cycle from capturing personal buying motivators to leveraging customer insight to production of multichannel communications and the management of customer responses. Successfully used by print providers the world over, GMC Inspire is an easy-to-use advanced customer communications platform that can be deployed in the cloud and tailored for specific needs.
Inspire Dynamic Statement – A ground breaking GMC solution that provides a highly innovative way for print service providers to broaden their service offerings through interactive electronic documents. The solution enables customers to view statements on or offline, personalize statement views and see multiple accounts in consolidated views on mobile devices including smartphones and tablets while on the move White space on statements is available for promoting ancillary products and highly personalized targeted offers.
Customer Service Correspondence – This solution is ideal for any business that wants to allow customer-facing employees the flexibility and autonomy they need to quickly view which situations need immediate action. They can generate on the fly, fully trackable and archivable, point-of-need communications and deliver them through customers’ preferred channels, while ensuring accuracy and costs are controlled. Companies benefit by eliminating manual processes and multi-step solutions.
Inspire HybridMail – Offering the ability to realize a cost savings of up to 60 percent by streamlining desktop mail with a single click, Inspire HybridMail collects all desktop mail within a business and sends it to a centralized location such as a designated service provider to carry out the printing, folding, inserting and posting, saving time and money. With end-to-end tracking, the solution also lets the sender know exactly where every document is in the mailing process.
“At GMC, we recognize that every print provider today is under pressure to improve the customer experience and offer other services including multichannel communication. Having the right customer communication management tools to support customer demands is essential in today’s competitive market,” said Jamie Harris, vice president of diversified services for GMC Software Technology. “We are excited to show our customers and our prospects at PRINT 13 exactly how these innovative solutions can expand their businesses by delivering easy to implement relevant communication solutions that drive business growth.”