Westmont, Illinois - MAN Roland Inc., North America, has appointed Douglas J. Bradley to the post of Vice President, Web Service. The move is part of the company's continuous effort to improve its lead in customer satisfaction. Bradley comes from Kodak, where he was Global OEM Portfolio Manager since 2001. The position involved both strategic and tactical oversight of the third party services portfolio of products. Earlier he served at Kodak as Global Segment Director for Support Services. With an educational background in electronics and business administration, Bradley began his career with Bell & Howell in 1978. He progressed through the ranks from Service Representative to Field Engineer, becoming the leading engineer on a commercial line of products. In 1982 he was promoted to Area Technical Coordinator. Two years later, he became a Project Manager at Bell & Howell. And in 1987 moved up to become District Manager, Service. The executive became National Accounts Manager in 1995 and Director, Service Marketing & Business Development in 1997. In the ensuing years, he was Project Manager, System Integration; Director, Product Management; and Director, Service Support Operations at Bell & Howell.