Boston, Massachusetts and Appenzell, Switzerland – GMC Software Technology, a Xerox Business Innovation Partner, today announced Ancor Information Management of Troy, Michigan, has been able to accelerate new customer programs by selecting GMC Software Technology to design, manage and produce their customer's membership, statement and point-of-sale projects.
Ancor provides customized printing and electronic document services for a wide variety of loyalty, customer communication and membership programs. Ancor's customers include leading healthcare, membership-based organizations, utilities, telecommunications and automotive.
"Our existing software products significantly affected our ability to bring new customer programs online and even minimal changes took too much time and resources," said Kelly Colohan, Executive Director at Ancor Information Management. "With solutions from GMC in place, we can quickly execute programs with new customers and continue to deliver on our mission to ensure speed, accuracy and flexibility.
Using a suite of solutions from GMC Software Technology, Ancor can more quickly respond to new customer programs as well as react to changes from existing ones. In addition, Ancor can develop sophisticated and highly personalized communications that include statements and card services.
"We are enthusiastic that regardless of a highly competitive situation, Ancor has sided with GMC Software Technology to speed the process of developing new programs for their customers and lessen the impact on their internal resources," said Scott Baker, Vice President of Worldwide Channels at GMC Software Technology. "Together with Xerox, we are excited to be working with Ancor and look forward to a long, mutually-beneficial relationship."
"The strategic partnership with GMC Software Technology allows Xerox to offer customers like Ancor an advanced set of solutions for managing their client's customer communications management programs," said Gavin Jordan-Smith, Vice President, Production Workflow and Solutions at Xerox Corporation." With the new solution in place, Ancor will see significant benefits in increased time to market and better resource utilization."
GMC Software Technology
GMC Software Technology delivers the most effective solutions in the field of Customer Communications Management (CCM). With unrivalled experience in the industry, GMC has consistently demonstrated the ability to help businesses increase customer engagement across all touchpoints. The company's CCM platform, GMC Inspire, enables enterprises to deliver relevant communications, at the right time, through the preferred channel for every customer – driving customer loyalty, acquisition and operational efficiency.
GMC Software Technology serves thousands of clients worldwide across the banking, insurance, retail, business services, telco/utilities and healthcare industry. Having received numerous awards in the field Customer Communi¬cations Management, the company is recognized as an industry leader for innovation.
For more information, please visit www.gmc.net