WorkflowOne Launches Digital Solutions Business Unit, Tom Dailey to Lead
Press release from the issuing company
Dayton, Ohio, October 2, 2006 --- WorkflowOne, one of North America's leading providers of document and business process outsourcing services, announced the launch of their newly created Digital Solutions business unit. Based on a companywide initiative, the Digital Solutions business unit will provide customers with a dedicated network of equipment, services and personnel required to meet the company's growing demand for digital and variable data printing, mailing and electronic communications solutions. In addition, WorkflowOne's Digital Solutions business unit will offer a virtual "one-stop-shop" for customers who want to take advantage of the latest technological solutions for marketing and transactional communications.
The business unit will unify the resources of WorkflowOne's former billing solutions production facilities in Timonium, Md., and Salt Lake City, Utah, and its e-Services team in Dallas, Texas, with the company's digital marketing service operation in Columbus, Ohio. These sites will serve as hubs of a digital solutions network that will include other company facilities as satellites, as well as certified digital trade partners.
WorkflowOne also announced that Tom Dailey, formerly general manager of the company's Billing Solutions Group, was named general manager of Digital Solutions, reporting to Michael Zawalski, president and CEO of WorkflowOne.
"Customers are looking to us for advice on how to leverage the benefits of digital production and electronic distribution across their enterprise," said Zawalski. "By unifying our own digital print resources, WorkflowOne will be better equipped to provide integrated solutions that support our clients' marketing programs, on-demand printing, and transactional document needs."
On the basis of preliminary data through the third quarter of 2005, Strategies on Demand projected that digital print volume grew by 16 percent for the year - not as much as forecasted, but certainly a healthy growth rate in an industry facing 2 to 3 percent growth in overall demand for print. These figures suggest growing customer demand for the benefits and high response rates delivered by database-driven marketing campaigns and color-enhanced communications that are supported by digital and variable data printing.
Zawalski stated that WorkflowOne's Digital Solutions business unit will help improve its customers' business process through:
- centralized operating platforms and infrastructure that will reduce costs and leverage the company's strong technical talent,
- standardized development tools that decrease application development time and allow for faster customer response,
- redundant capabilities in different geographic locations to protect against business interruption due to power outages and natural disasters,
- and centralized management of and sourcing to WorkflowOne's Digital Partner Network for optimal geographic coverage, superior customer service and greater control over solution design and data management. The network links WorkflowOne to dozens of certified trade partners with world-class capabilities in both color and black/white digital print production.
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