CHICAGO, July 26 -- R.R. Donnelley & Sons Company today launched OneSite, a comprehensive web tool that offers customers the ability to see where their materials are throughout the mail stream -- instantaneously. The first product to combine post-production shipment tracking and United States Postal Service (USPS) network tracking into one synchronized report, OneSite provides a diverse new range of tracking and reporting tools designed to maximize opportunities for customers to capitalize on mailing campaign effectiveness.
"Customers want increased visibility into and control over their important mailings. With the addition of OneSite to our suite of Logistics tracking tools, we can give them direct access to the information that they need to determine crucial campaign next steps," said Dan Scapin, RR Donnelley's President of Logistics and Distribution. "Mail production workflow is often spread among several locations and we recognized an opportunity for harmony between post-production transportation and the U.S. Postal Service network tracking information. OneSite was developed to provide customers with a tool that manages mailing details for multiple projects across several unique networks simultaneously."
OneSite connects USPS Planet Code and FASTFORWARD data with RR Donnelley Logistics transportation tracking information. Using OneSite, mailers can track their mailing campaigns as the finished mail pieces leave the production facility, travel through our logistics network and are processed by the USPS.
Linked to proven postal technology, USPS Confirm and FASTFORWARD systems, OneSite works with all classes of mail. Customers can evaluate campaigns as mail is processed, receive advanced notice prior to delivery and draw on detailed web-based reports.
"We are delighted to share this new tracking tool with customers," added Scapin. "This innovation creates opportunities for RR Donnelley's customers to access comprehensive tracking and reporting tools that can help them increase the effectiveness of their mail campaigns."
WhatTheyThink is the global printing industry's leading independent media organization with both print and digital offerings, including WhatTheyThink.com, PrintingNews.com and WhatTheyThink magazine versioned with a Printing News and Wide-Format & Signage edition. Our mission is to provide cogent news and analysis about trends, technologies, operations, and events in all the markets that comprise today’s printing and sign industries including commercial, in-plant, mailing, finishing, sign, display, textile, industrial, finishing, labels, packaging, marketing technology, software and workflow.