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PEAK Technologies Obtains Certification as Symbol Professional Services Provider

Press release from the issuing company

Columbia, Maryland (September 17, 2004) -- PEAK Technologies, an RR Donnelley company, announced today that it has achieved the status of SymbolCertified Professional Services provider for the implementation of the Symbol Spectrum24? wireless local area network (LAN) and Symbol’s new Wireless Switch network solution. PEAK, which has been the largest Symbol reseller for the last five years, was the first Symbol partner to be certified in both Spectrum24 Implementation Services and Symbol Wireless Switch Design and Implementation Services. PEAK is now officially certified under the new program to provide site surveys, coverage studies, physical network design, and installation for both switched and unswitched Symbol 802.11b wireless LANs. “We are very enthused about PEAK’s certification because its national and international organization gives them a unique ability to deliver a turnkey solution, including professional services, hardware and software to large multi-site companies,” said Arthur O’Donnell, Senior Vice President & General Manager, Global Systems & Services for Symbol. “We joined the SymbolCertified Professional Services Program because the training it offers has helped our staff upgrade their skills while also offering real-time connection with Symbol’s tier II support group,” said Keith Boyle, Director of Wireless Engineering for PEAK. “This direct linkage with Symbol allows our wireless engineering team to address issues, should they arise, in a timely manner while keeping our customers’ projects on schedule and within budget.” “PEAK’s customers gain the benefits of a single or multiple site solution that spans professional services, hardware, installation and support from one company that has their trust and confidence,” said Ken Neimo, Vice President of Enterprise Solutions for PEAK. “PEAK is a world class solution provider, and Symbol’s certification provides us the key to continued success. We are extremely excited about the benefits this earned certification provides our customers of today and the opportunities it will open for our clients tomorrow.” PEAK is among the first SymbolCertified Professional Services Providers with the ability to provide a complete solution offering, consistent performance and simplified project management to companies with multiple sites throughout North America. PEAK also uses Symbol Technologies equipment as part of its complete solution-set that offers mobile access to legacy systems, databases or corporate applications such as enterprise resource planning (ERP) systems. PEAK combines Symbol equipment with best-of-breed technology from other vendors in the area of enterprise printing to deliver complete solutions for warehouse management, manufacturing, retail, wireless hotspots and enterprise enablement. PEAK earned the SymbolCertified Professional Services Provider status by undergoing a thorough process that included training, testing, and demonstrating service skills and knowledge. PEAK now has access to service best practices and an enhanced ability to offer, sell and deliver professional services for Symbol-based solutions. PEAK customers have the assurance that implementation services will be delivered by manufacturer-trained personnel. PEAK will also be taking advantage of Symbol’s $10 million investment in Web-based systems to maximize channel partner performance and delivery. Symbol Spectrum24 is a proven wireless LAN solution for demanding environments such as retail, warehousing, distribution, manufacturing, transportation, logistics, healthcare, education and much more. Symbol’s Wireless Switch System includes switch-based wireless networking, a robust security suite and ethernet-based power solutions. Through the SymbolCertified Professional Services Provider Program, qualified Symbol PartnerSelect business partners are enabled and certified to deliver, design and implement services for mainstream Symbol solutions previously performed and managed by Symbol.