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Printcafe Hagen Helps Palmer Printing Respond More Quickly to Client Needs

Press release from the issuing company

Print Management System from Printcafe Enhances Minnesota Printer‚s Profit-Making Ability PITTSBURGH, PA (August 20, 2002) - Printcafe Software, Inc., the operating system for print, today announced that Palmer Printing Company, Inc., a commercial sheetfed printer in St. Cloud, Minnesota has successfully implemented the Printcafe Hagen print management system and is already realizing profit-enhancing benefits from it. Hagen OA, an enterprise solution for commercial printing companies was first introduced in 1997 and is now the leading solution for large, technology driven operations. Hagen OA integrates a robust, advanced accounting package with high-end applications for job management, purchasing, scheduling, inventory and fulfilment --- all custom designed for printing. Printcafe recently introduced multi-language, multi-currency functionality for Hagen OA to meet the needs of the European commercial print market and other printers with multi-lingual staff. “We continue to experience higher customer demands and shorter turnaround times,” said Julie Hruby, IT Manager at Palmer Printing. “Since installing Printcafe Hagen we are now operating more efficiently across the plant and are able to produce more work in the same amount of time. Hagen enables our staff to share the information they need so they can work together faster and better.” “Our focus is to deliver solutions that help our customers respond faster and with greater accuracy to their customers,” commented Bob Bierwagen, Senior Vice President of Product Management at Printcafe. “Hagen OA is robust and flexible and allows Palmer Printing to collect and analyze the information they require in real time so they can make the right decisions for their business.” “We definitely made the right decision to go with Printcafe as they are on the cutting edge of new technology,” continued Hruby. “We feel comfortable that as Palmer Printing changes in the future our Hagen system will adapt and grow with us.” Printcafe's print management systems, including Hagen, Logic, PSI, PrintSmith and Prograph serve as the foundation of a printer's business information system. Add-on modules, such as Printcafe PrintFlow for dynamic scheduling, Printcafe Auto-Count(R) for shop floor data collection and Printcafe PrinterSite, extend the information network to the shop floor and to the sales force.