Midwest office technology provider joins the Continuum as commercial robotics moves into live customer opportunities
New Jersey - The Cricket Continuum announced today that Pulse Technology has joined the Continuum as a new dealer member, adding an experienced office technology and managed IT provider to the growing channel effort around office-ready robotics.
Pulse Technology serves organizations across Illinois, Indiana, and Wisconsin. The company enters the Continuum as customers are beginning to ask practical questions about autonomous cleaning robots, delivery robots, service support, training, warranty coverage, installation, and how these machines operate inside real buildings after the first demonstration.
The Cricket Continuum helps office technology dealers, copier and MFP providers, IT dealers, and managed services organizations evaluate, sell, finance, deploy, and support autonomous mobile robots through a channel model they already understand.
Pulse Technology’s membership accelerates their path into office ready robots. Their superior talents used for selling and installing copiers, and account management is now applied to robots moving through schools, offices, healthcare facilities, hospitality environments, warehouses, and commercial buildings.
“Pulse Technology has spent decades helping customers adopt technology that improves how their organizations operate”, said Vince Miceli, “joining The Cricket Continuum gives our team a practical path into commercial robotics, supported by training, dealer knowledge, and relationships across the robotics market. We see this as a natural extension of the work our sales, service, and managed IT teams already perform.”
The Continuum will support Pulse Technology through dealer education, CORR readiness work, OEM alignment, sales enablement, and practical embodied Ai solutions.
“Pulse Technology understands how to introduce new technology, support it in the field, and build customer confidence after the sale,” said Greg Walters, “that dealer experience is exactly what the office ready robotics market needs. Pulse will help turn the Office-Ready Robot concept into helping customers reduce costs, grow revenue and increase profits.”
Pulse Technology joins The Cricket Continuum as dealer interest in robotics continues to move from general curiosity to real-world business application.
About The Cricket Continuum The Cricket Continuum builds a managed robotics channel through the office equipment dealer, copier and MFP, IT, and managed services ecosystem. The Continuum helps dealers evaluate, sell, finance, deploy, support, and service office-ready robots in B2B environments including front office, hospitality, healthcare, education, facilities, auto dealership fixed operations, and light warehousing.
The mission is direct: bring robots to the channel and the channel to robots. Website: https://crickets.global/
About Pulse Technology Pulse Technology is an office technology and managed services provider serving organizations across Illinois, Indiana, and Wisconsin. The company supports customers through office technology, managed IT, document solutions, field service, and related business technology services. Website: https://pulsetechnology.com
