Join Joanne for this virtual event, starting on September 29th and continuing on October 1st, 6th and 8th.

Toronto – Joanne Gore Communications Inc., a virtual B2B marketing agency that helps companies stretch their marketing dollars and engage new print and business buyers, announces its President, Joanne Gore, Xplor International Association Board of Directors Vice Chair, will present a variety of topics affecting the customer communications industry at XPLOR20, also known as the Customer Communications Conference.

“Despite our inability to come together live this year,” said Joanne Gore, President of Joanne Gore Communications. “I am excited to welcome Xplor20 attendees to a global platform, and share best practices, processes and customer trends driving the CCM industry.”

The virtual event starts on September 29th and continues on October 1st, 6th and 8th. End-users, analysts, consultants, industry experts, and vendors will gather for general sessions, panels, educational sessions, exhibits and networking. Education sessions will focus on four core tracks: Compliance, Customer Experience, Data and Technology.

On Tuesday, October 6th at 10 am EST, Joanne will moderate the panel titled: The Evolution - Reshaping the Customer Experience, with panelists:

Brian Cox - Senior Director, Application Development and Infrastructure for RR Donnelley

Scott Draeger, CXPA M-EDP – VP of Customer Transformation for Quadient

Matt Swain – Managing Director and Practice Lead, Communications & CX Consulting at Broadridge

Linda Woodward - VP of Strategic Accounts with Hatteras, Inc.

At 1:50 pm, October 6th, Joanne presents an educational session titled: 3 Success Factors Driving Customer Engagement - and How to Master Them. The session takes a closer look at what buyers are saying, expecting and willing to pay for in an experience.

“Print’s role in mass communication has shifted, forcing generations of print professionals to struggle in this always-on, app-driven, instant gratification world,” said Joanne. “It’s a world where creating memorable and relevant customer experiences matters more than price.”

At a Glance: Joanne at #Xplor20

General Session Welcome: Tuesday, September 29, 10:00am (ET)
General Session Awards: Thursday, October 1, 10:00am (ET).
Panel Moderator: “The Evolution: Reshaping the Customer Experience”: Tuesday, October 6, 10:00am (ET)
Education Session Presenter: “3 Success Factors Driving Customer Engagement - and How to Master Them”: Tuesday, October 6, 1:50pm (ET)
Closing Remarks: Thursday, October 8, 2:45pm (ET).

For more information or to register for XPLOR20 visit: xplor.org/XPLOR20. 
Use Joanne’s code: ABODGuest for full access to the event.

Visit www.joannegorecommunications.com #JGC4B2B