Printers are custom manufacturers. Most of the employees working for printers are in the business of getting the product out the door each day—tacticians. They are “executing” on the customer request for product manufactured in a certain way, shipped to a certain location.

Employees who are charged with “tactical execution” typically hate meetings because meetings keep them from getting their work done. Their day is prioritized for them by the inputs into manufacturing. They are evaluated by their productivity. Think about those people in your customer service department who can juggle 23 things at once and then take over an unexpected fire drill with a customer in the middle of their already busy day. All printers have that person on the production floor who can shepherd an emergency re-run through the plant like a champ.

Every printer needs these employees; they are a vital piece of the print manufacturing puzzle.