One of the most memorable experiences in the life of a print business is the process of implementing a Print MIS. Unfortunately, they’re not often fond memories. We’ve written a lot about how hard this is on a print business because it requires you to both run your business and transition your business to a new, trusted system of record.  

What about after the implementation? Do you hear printers talking about how great their Print MIS is after the implementation is over and they have a trusted system of record? Not so much. I never like to compare software to printing presses, but I’m going to make this the exception because I think it helps make a solid point.

When you purchase a new press, you are all over the manufacturer to get it up and running; start the ROI! Once its running, you have people operating it. You also have your team doing routine maintenance and keeping track of service calls. You are using the press and that means you have to take care of your investment so it continues to deliver value to your business.