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When to Buy a Different Print Software Solution

Purchasing new software is exciting; it’s full of potential, the vendors invest a lot in making the sales process enjoyable. This influences our reaction to when our existing technology gets hard or frustration – it can feel easier to quit and buy a different platform thinking that will solve all our challenges.

Wednesday, November 08, 2017

When frustration with print software builds; which it inevitably does, often the first solution recommended is “let’s shop for a different solution.”

If I could have one magic industry calculator result, I would want to know the amount of money wasted in buying new print software solutions when the solution the printer already had could have produced the desired return on investment. It would be very difficult to do that calculation, but it would be so informative.

Executing with your current print software is boring. Nobody takes you dinner and buys you drinks when you’re in the boring execution part. Nobody invites you to events, nobody returns your phone calls – all that happens in the sale process. When you’re shopping for new technology; you get a lot of attention.


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About Jennifer Matt

Jennifer Matt is the managing editor of WhatTheyThink’s Print Software section as well as President of Web2Print Experts, Inc. a technology-independent print software consulting firm helping printers with web-to-print and print MIS solutions.

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