WhatTheyThink

Premium Commentary & Analysis

The Role of the Project Manager in Print Software

Every business owner has ideas, plans, and a vision for what they want their company to become. There is never a shortage of ideas; there is a severe lack of execution. Good project management can convert more of your ideas to reality through a disciplined execution process that annoys most people involved (especially impatient, attention deficit prone business owners).

Monday, February 02, 2015

What is a project? According to David Allen, best-selling author of Getting Things Done it’s anything that takes more than one step to complete. For our purposes we’re going to talk about projects that have the following characteristics; they have a business goal, a timeline, a budget (time and/or money), and they require the participation of multiple people to bring them to completion. All of my project management experience revolves around technology projects; the implementation of a new technology, building a new piece of technology, launching a new technology to market, and/or the integration of two technologies.

What is project management? Project management is a role played by an individual whose primary focus is to monitor, track, and manage the individual resources required to meet the project objectives while tracking timelines and budgets. Not all projects warrant a project manager but most technology projects fail without one. People are busy, people get easily distracted, people make promises they don’t keep, and people miss deadlines. None of this behavior is typically malicious or due to laziness, important things come up, life happens, work happens, the project suffers. Without the focus of a project manager projects simply fade away. I have heard this statement so many times, “we started working on this initiative three or four times, then things got busy and we moved onto other priorities.”

When there is a good project manager on the project you aren’t allowed to forget, you are held accountable for commitments, you are asked to give estimates for deliverables (this is where the annoying part comes in). Project managers play the role of keeping the team on schedule, holding people responsible, and helping everyone understand their impact on the overall project. When projects are being properly managed they take on a “boring” momentum; meaning — things are getting done, budgets are being met, and there is very little drama.


Continue reading your article
with a WhatTheyThink membership.

WhatTheyThink Annual Membership

Less than $4/week.

Get unlimited access to in-depth commentary and analysis covering the latest trends, emerging technologies, operational strategies, and key events across every segment of today's printing industry.

Stay informed. Stay competitive. Stay ahead.
WhatTheyThink Day Pass

$5 for 24 hours

Unlimited access to all of WhatTheyThink. Get your Day Pass

Already a member?
Sign In

About Jennifer Matt

Jennifer Matt is the managing editor of WhatTheyThink’s Print Software section as well as President of Web2Print Experts, Inc. a technology-independent print software consulting firm helping printers with web-to-print and print MIS solutions.

Recent Articles from Jennifer Matt

Utilizing CRM Tools to Sell Print

A CRM tool needs to deliver value to your sales team in the form of time savings or differentiation in how fast they can get quotes out to their customers. Read More

Manual Steps are Piling Up in Customer Service

When the power dynamic is uneven across the functional areas of your print business, more powerful areas (production and sales) tend to shift manual steps to the less powerful areas (customer service). Read More

Stepping Over Dollars to Pick Up Pennies

We tend to discount the time of our full-time employees because we are paying for it already—looking at them like sunk costs. So, when we ask them to do things that are non-value add (aka a complete waste of their time), we don’t see it as a cost. Well, it has real costs. Read More

Deciding What’s Important

In a print plant, it is easy to come to work and fall into the drama of getting jobs out the door. There is always something you can focus on in your day-to-day work life. The art of moving your business forward happens when you direct your focus to areas of your business that you can impact the most. Read More

This Plant Wouldn’t Run Without Me

In conversations with a label converter recently, the General Manager told me that more than once in the last few years key employees had voiced the core belief that “this plant wouldn’t run without me.” Now, you can take this statement a lot of different ways. My initial reaction is concern for the business because the employee that says this is both likely a key player and potentially a risk. Read More