WhatTheyThink

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Workflow Whispers: What Will 2025 Bring Us?

It looks like 2025 should be an exciting year in workflow. To build an infrastructure that takes you into the future, here is guidance on where to look for opportunities in your shop. A dose of automation sprinkled with AI-enablement is the recipe to enable a brilliant future.

Tuesday, January 21, 2025

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We are marching into 2025 with our heads high, ears open, and shopping lists ready. We have been looking at our businesses, analyzing the data available from our business and production systems, and identifying bottlenecks and gaps. We have been busy!

Today, we are at the confluence of advanced software workflow solutions and emerging AI technologies teasing options to redefine how we build our product catalogs and the production methods we use. From optimizing efficiency to enabling hyper-customized customer experiences, these innovations will equip print service providers with tools to meet evolving market demands.


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About Pat McGrew

Pat is a well-known evangelist for inkjet productivity. At McGrew Group, she uses her decades technical and marketing experience to lead the industry toward optimized business processes and production workflows. She has helped companies to define their five-year plans, audited workflow processes, and developed sales team interventions and education programs. Pat is the Co-Author of 8 industry books, editor of A Guide to the Electronic Document Body of Knowledge, and a regular contributor to Inkjet Insight and WhatTheyThink.com.

Recent Articles from Pat McGrew

PRODUCT SPOTLIGHT: PlanProphet Brings AI-Powered Tools to Boost Sales and Customer Service Administration

PRODUCT SPOTLIGHT: PlanProphet Brings AI-Powered Tools to Boost Sales and Customer Service Administration

Pat McGrew takes a close look at PlanProphet’s new AI-powered Tools, designed specifically for print businesses, aiming to automate and elevate front office operations. Read More

Hiring? Learn What Gen Z Is Looking For!

Hiring? Learn What Gen Z Is Looking For!

Trying to find a path to the hearts and minds of Gen Z and following cohorts takes some work. Most importantly, it takes an assessment of your current corporate culture through the eyes of a new hire in their first professional job. Here are some things Gen Z says are important. Read More

When Printers Get Together A lot of Insights and Ahas Happen!

When Printers Get Together A lot of Insights and Ahas Happen!

Printers are often invited to join user groups, peer groups, and networking organizations. It’s a pull on time and resources, but is it worth it? In most cases, the answer is a rousing “Yes!” By sharing a table, discussing challenges, trading ideas, and learning how others solve similar challenges, printers can fast-path solutions that help grow their businesses. Read More

Print Management Information Systems' Ehsan Elahi on PrintMIS ePRO Management Software

Print Management Information Systems' Ehsan Elahi on PrintMIS ePRO Management Software

Pat McGrew talks with Ehsan Elahi, Print Management Information Systems, Ltd. UK & Europe, about PrintMIS ePRO management software. Read More

Press Release 101—Even If You Think You Know

Press Release 101—Even If You Think You Know

One of the most effective tools in your marketing box is a press release. It can lift your brand, promote your wins, lift customers, and keep you visible in your market. Sadly, a lot of companies miss the value and the opportunities. Here’s why press releases should be in your arsenal. Read More

Recent Printing Industry News

Wednesday, June 10, 2026