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Knowing the Most vs. Willing to Learn the Most

A willingness to learn can be greatly enhanced by creating a safe environment for mistakes to happen. Documented processes are a tool that removes shame and blame from work mistakes and helps the organization get better.

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About Jennifer Matt

Jennifer Matt is the managing editor of WhatTheyThink’s Print Software section as well as President of Web2Print Experts, Inc. a technology-independent print software consulting firm helping printers with web-to-print and print MIS solutions.

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