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Real change, real business value comes in the form of process improvement. It is incremental vs. revolutionary. Remember, change is often limited by the pace in which the people working in your organization can digest it. Incremental change often takes root, revolutionary change faces fierce resistance and often gets fully rejected by it.
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About Jennifer Matt
Jennifer Matt is the managing editor of WhatTheyThink’s Print Software section as well as President of Web2Print Experts, Inc. a technology-independent print software consulting firm helping printers with web-to-print and print MIS solutions.
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Discussion
By Andrew Bailes-Collins on Apr 27, 2022
Great article, you can't improve your processes until you understand your them and can see where the waste is.
Value Stream Mapping is a great start, it's not easy, but it can deliver huge benefits and a great understanding of the way the business is working.
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