WhatTheyThink

Printing Industry Commentary & Analysis

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Mobile Meets Outdoor Advertising and Signage

Thanks to the internet and smart phones, as well as tools like QR codes and text messaging, one of the oldest ad media is becoming interactive. In her current article, Barb Pellow explores the interactive features that many companies are using to enhance their billboards and outdoor signage. She provides many real world examples that range from educational to purely promotional. Read More

What to Do and See at Graph Expo?

As the Graph Expo show approaches, I’ve had people ask if they should go and if they go what they should see. First, the answer is yes – you should go. Even if it’s just for one day – you should go. There is no better way to research equipment and learn about money saving and money making strategies than by seeing the equipment and hearing from the industry experts at the show. Read More

The Secret Sauce for Growing Sales of Web-to-Print Solutions

A growing number of print service providers are seeking to increase revenues and profits by adding web-to-print services and applications.  Some companies have used web-to-print solutions to drive impressive revenue and profit growth, but many others haven't been quite as successful. Read More

Young Consumers Like Offline Channels for Marketing Offers

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Making Green by Going Green at PrintCEO Forum

It’s payback time at this year’s PrintCEO Forum, October 2-3 at the prestigious University Club in Chicago! You won’t see a grudge match, but you will hear from a panel of printing execs who have woven sustainability throughout their operations and are realizing very impressive returns as a result of doing so. Read More

Changing the Printer’s Mindset

We keep hearing that the future for print shops is to become “integrated communications providers”, but making the transition can seem like a daunting task to printers who are still stuck in the old print world. This week, Andy Tribute examines the adjustments printers need to make to survive. Read More

BoSacks Speaks Out: The Oxford English Dictionary's Printed Edition: Are Its Days Really Numbered?

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Why Vendors/Suppliers Are Not Involved in the Print CEO Forum

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HP Schedules First-Ever Global Partner Summit Coinciding with Dscoop6

Dscoop, the independent user group for HP Indigo and Scitex owners, has been one of the biggest user group success stories in our industry.  Even though last year was terrible for the industry, Dscoop had an attendance of 1,823 and had to turn away both attendees and sponsors because the demand was so high.  In 2011, Dscoop 6 organizers expect to significantly exceed that attendance level.  The conference will be held February 17-19, 2011, at the Gaylord Palms Hotel and Conference Center in Orlando FL. Read More

So what do I need to know? Print + eMedia Part 4

In the fourth article of the series, industry expert and WhatTheyThink contributor David Zwang continues his discussion about cross-media communications and production, this time with a high level look at what you need to know to begin implementing eMedia production workflows. This overview will act as an executive summary for future articles that will delve into the specific issues and requirements. Read More

Learn From the Winners - Patient News Publishing

In this week’s installment of Going Green’s Learn from the Winners, we hear from Alice Miller, IT Director for Patient News Publishing, winner of the 2010 Environmental Innovation Award for Environmental Sustainability and Your Community. Read More

Revised Q2 GDP Implies More Slow Going Ahead

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Standard Mail Volume Up Again in July

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Heidelberg Windmill No. 35345E: It Probably Was Your Grandfather’s Printing Press

The picture above was taken not in a printing museum but in the letterpress department of Taylor Corporation’s Tatex subsidiary in Waco, TX. Somewhere in the room is what’s believed to be the oldest Heidelberg press still in operation in the U.S. Read More

A Printing Office: the Philadelphia “Blog Tax” That Never Was, but Is

“On the whole, I would rather be in Philadelphia.” It’s what W.C. Fields was rumored (falsely) to have chosen as the inscription on his gravestone. For present-day bloggers in the City of Brotherly Love who remember it, the line carries as much irony as any of the late comedian’s celebrated wisecracks. That’s because the city of Philadelphia wants them to pay what has been incorrectly labeled a “blogging tax”—a development reported by Philadelphia Citypaper last week. Read More

Savvy Print Providers Help Colleges Reach Potential Students with a Personal Touch

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Consumer Packaged Goods - Blending Mobile and Print to Drive Business

Due to the growing significance of electronic media, packaging is being integrated with mobile technology to drive sales. Consumer Product Goods manufacturers are beginning to incorporate mobile messaging into their packaging graphics and print advertisements to engage consumers. This article discusses why it makes sense for marketers to incorporate mobile messaging into packages. It also provides examples of companies that are currently engaging in this practice. Read More

Ramblings, Whinings, and Admonitions

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Nonprofits Should Focus on Older Donors, Mail

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Magazines Free on the iPad – How Can Anyone Make Money?

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A Printing Office Joins Print CEO

A Printing Office, WhatTheyThink’s blog for small to medium printers, is now serving this audience under the auspices of PrintCEO. Patrick Henry, managing editor of A Printing Office, will continue to post news and commentary for this segment at PrintCEO, which contains a complete archive of material previously published at A Printing Office. Read More

BoSacks: Jousting at Paper Windmills

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Exposing the Hidden Costs of Marketing Materials

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Show Me the Money? Don’t Look at Us, Say the Banks

It wasn’t supposed to be like this. By now, the economy should have picked up, printers’ prospects should have improved, and the banks should have responded by letting some sunlight into their vaults when borrowers from the industry came calling. What happened? Although the nation’s general banking crisis may be over, says Tom Williams, partner, New Direction Partners, there’s been little improvement in the availability of credit for business and equipment financing. Read More

Reynolds Fundraiser for LIVESTRONG

Steve Reynolds has selflessly raised money on behalf of cancer victims by riding in three LIVESTRONG “Century” (100 mile) events over the last three years. This year’s ride would have been Steve’s fourth ride except for his June diagnosis of Stage 4 Colon Cancer. Despite the advanced stage and extreme seriousness of his situation, Steve is rising to the challenge and has begun his fight. A Fundraiser is planned during GraphExpo to raise money for LIVESTRONG in honor of industry analyst Steve's fight against cancer. Read More

Mythbusting: Is Direct Mail Dead?

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Questioning Common Wisdom is Important to Strategy

How often have we heard that print is a trusted medium, that awareness and familiarity are goals of advertising communications, or that print is key to touching prospects or customers? The new communications market is filled with opportunities for print entrepreneurs, but going against the common wisdom of industry myths is an important aspect of the entrepreneurial spirit. If you believe it's important to embrace change to be successful, then start by questioning commonly-held beliefs about the medium of print. Read More

Learn from the Winners - Green Books N Binders

In this week's installment of Going Green's Learn from the Winners, we hear from Jerome Elion, VP of Marketing for Green Books N Binders, winner of the 2010 Environmental Innovation Award for Beyond Environmental Sustainability. Read More

Are You Learning from Groupon?

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Catalog Versioning Is Working for Williams-Sonoma

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InterACT 2010 Conference highlights - Part IV; Hotels.com marketing transformation case study

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Use Managed Liquidation As Bankruptcy Alternative

Print owners are often looking for ways to escape companies with balance sheets that are deep in the red. Typically there’s a strategic acquirer who’s only taking on the general intangibles. Asset values are often less than debt levels. And timing between payments might not always match up with debt obligations. Bankruptcy might seem like an obvious solution, but the NAPL’s John Hyde explores the many advantages of Managed Liquidation. Read More

InterACT 2010 Conference highlights - Part IV: The Easy & Essential Use of Videos

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Sportsman’s Guide Launches Catalog

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New Service Uses Text Messaging and Print To Initiate Calls from Brands

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InterACT 2010 Conference - Part III: TransPromo to TransInfo

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The Great Deinking Kerfuffle

While two associations jockey over a deinking standard, we take a look at how makers of recycled paper get the ink, and other stuff, out in the first place. Oh. And mom says she's real sorry about the turtle. Read More

New Media... More than Hype!

Marketing has evolved, and today’s marketers must use both new and traditional media channels to effectively engage their customers and prospects. It’s time to get rid of the gimmicks and utilize technology effectively. This analysis discusses how Hotels.com leveraged new and traditional media to drive results and improve its bottom line. Read More

The Economy is Slowing... What Does that Mean for Us?

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InterACT 2010 Conference - Part II: State of Augmented Reality

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Virtual Press Clips: Print Firms in the News



Sales of a children’s book, The Adventures of Snooky Under the Sea, raise money in the fight against sarcoma, a deadly form of cancer. But the title made news in a curious way when another “Snooki” tried to register her moniker as a trademark for printed matter and books. Read More

InterACT 2010 Conference highlight for In-plants

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Living with My iPad

Andy Tribute didn’t anticipate becoming an iPad evangelist, but now he’s hooked. He wrote a few months back that he wasn’t sure what he was going to do with it, but now he has seen the light. In his latest article he sings the iPad’s praises, and explains why it might just be the most important tool in your arsenal. Read More

Recycling? Now, you take that back! | IMHO

Can recycling become easy enough, profitable enough, or important enough for large-format print customers to overcome the inertia of business as usual and the convenience of the dumpster outside just waiting to be fed? Read More

Mixed Projections for Direct Marketing Growth

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How magazine circulation, ad pages and mailed by piece has changed since 2000

How magazine circulation, ad pages and mailed by piece has changed since 2000

How have magazines changed over the last 10 years? Dr. Joe looks at subscription circulation, ad pages, postal shipments and weight, and what they tell us about this critical segment of our industry. Read More

Were we sleeping or just too busy Googling our life away?…

In the third article of a series, industry expert and WhatTheyThink contributor David Zwang continues his discussion about cross-media communications with some thoughts on how we got where we are and where we are going. This is important background that will help enable print providers and marketing services providers to stay ahead of the curve. Read More

Learn from the Winners - Portland Color

Learn from the Winners is a 10-part series that introduces each of the winners of the 2010 AND 2009 Environmental Innovation Awards and highlights their award-winning programs and initiatives. By the end of the series, we will have described real and concrete innovation, implementation and communication of environmental solutions -- there is something of interest and benefit to every printer. Read More

Report Says Direct Marketing Growth Will Be Slow

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Old media, new media, and now newer media

There’s a new report out predicting significant growth in US media and communications spending over the next four years. Is it time to start the presses running again? Frank Romano examines what impact new media is continuing to have on media budgets. Read More

What’s Your Next Big Equipment Investment?

During yesterday's WhatTheyThink webinar Frank Romano and David Zwang Preview GraphExpo 2010 we polled the audience asking, “What’s Your Next Big Equipment Investment?” Read More

SMS Text and Print… Reaching On-the-Go Consumers

SMS text messaging has emerged as an effective and measurable engagement tactic that marketers can use to power a variety of programs targeting sales, loyalty, and brand awareness. The nearly universal reach of text messaging makes it a tremendous platform for reaching and engaging on-the-go consumers. This article provides examples of marketers that are using a mobile call to action to establish a digital opt-in relationship with their existing customers and prospects. Read More

Crazy Chris and the 5 Vs of Going Green

“How does a business become green?” Every journey toward sustainability has to start someplace. How about starting with Christopher Columbus? Read More

Report Says Social Media is a “Time Suck”

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Even the Fed Worries about a Continuing Downturn

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Standard Mail Volume Grows; Still Below 2008 Levels

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Lawsuit Hits Print Company Exec Pursuing U.S. Senate Seat in Wisconsin



Running a small print services company is tough. Running for high public office against a richer opponent is tougher. Now imagine trying to do both under pressure from a civil lawsuit by an unhappy business partner. That, according to press reports, is the can of worms confronting Dave Westlake, a co-owner of High IQ in Watertown, WI, and a Republican candidate in Wisconsin’s U.S. Senate primary election next month. Read More

Printer’s Survival Kit: Understand & Participate in the Digital Economy

The modern marketing budget has many more choices beyond print, and some of these choices are essentially free to implement. What are the roots of this massive change and how does it relate to the print industry? Read More

Printer Develops Mailer To Reduce Postage Costs

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Loyalty Cards, Coupons, or Now Both!

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The Unsatisfying L-Shaped Recovery Continues

Remember when people used to argue about a V-shaped recovery, or a U-shaped one, or even a W-shaped one? Dr. Joe kept saying the recovery was a lot earlier in the alphabet, and that letter was “L.” Recent economic data seem to be playing out exactly that way, with employment virtually the same as it was last year and GDP growth declining to levels that are indicative more of recession than recovery. Don't say you weren't warned. Yet despite all of the market pessimism, the printing industry seems to be righting itself and showing some signs of vitality. Read More

Learn From the Winners - Brown Printing

Today begins a 10-week series - Learn from the Winners - that introduces each of the winners of the 2010 AND 2009 Environmental Innovation Awards and highlights their award-winning programs and initiatives. By the end of the series, we will have described real and concrete innovation, implementation and communication of environmental solutions. Read More

Lessons in Customer Targeting from Triscuit

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JAQK Cellars: Wine from A “Press” in More Ways than One



Joel Templin, Craig MacLean, and Katie Jain, founding partners, JAQK Cellars; David Dees, national sales manager.
Last night, in a tasting at a wine boutique on the Upper West Side of Manhattan, the creators of a new line of premium wines from the Napa Valley made their first bid for attention in the New York metro market. Those who dropped by to sample—including one lady with a live lobster in her tote bag—were intrigued not just by the complexities of the eight varietals on offer, but by the distinctive appearance of their gambling-themed bottles. Tumbling dice. Suits of cards. Points from a roulette wheel. An embedded poker chip. Tightly executed color images on offset-printed paper labels and screen-printed wraps. Meet JAQK Cellars, a brand that comes to market with an exceptional pedigree in graphic design and package printing. Read More

Act Locally. Think Generationally.

Small, scrappy, and more nimble than ever, Finch Paper is a sustainability giant in the uncoated freesheet sector. Its cadre of professional foresters for hire is just one reason why. Read More

RISO/Kodak Deal Adds New Dimension to Inkjet

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How Do You Handle Change?

Change is something everyone in business (and in life) has to face. With the economy still fragile and the graphic arts industry in transformation, it’s likely you, your company and your customers are in some state of significant change. You might be changing your go-to-market strategy…your business model… the services you offer…or a cutback in staff or capabilities. Read on to understand how managing change more deliberately could make the difference between success and failure. Read More

USPS’ Losses Grew During Q3

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Why MSP's Must Get Marketing ROI Right

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Printing Industries Alliance Declares “Major Victory” for NYS Printers as State Budget Passes with Critical Tax Exemption Retained

New York State’s budget was 125 days late when it finally was passed on Tuesday, but it contained something that printers throughout the state considered well worth waiting for: their continued exemption from the sales and use tax on printed and mailed promotional materials. Printing Industries Alliance (PIA) said that preservation of the exemption is a major victory for printers in New York State. In a message to his members, Timothy Freeman, president of PIA, called the exemption “critical for our industry. It is a significant competitive advantage for New York State printers.” Read More

Print and Mobile… Better Together

Mobile media devices have become a primary source of portable media from which we can obtain information and communicate. This article highlights some recent examples of companies that are combining print and mobile technologies to create added value. Read More

USPS, Mailers Argue Merits of Exigent Rate Increase

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Latest Recovery Indicators Still Moving Sideways

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Reaching Out to Workers, Levi’s Opens A Working Print Shop for Community Use in San Francisco



Workers of the world, unite. You have nothing to lose but your fear of getting printer’s ink on your jeans. As a revolutionary slogan, it probably wouldn’t rouse the masses to the barricades, but Levi Strauss & Co. is hoping that the universal appeal of ink on paper will draw visitors to the craft print shop it has set up in San Francisco. A temporary installation, the shop is part of a marketing campaign through which the apparel maker aims to demonstrate solidarity with America’s working people. Read More

When is an e-book not a book but a DVD player?

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2Q Printing Shipments Better than 2009

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New Business Conditions Report Now Available

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Carbon Neutral Printing. Easy? Yes. Completely? Well...

What if you could quickly, easily and accurately calculate the carbon emissions any printing job as part of the estimating process? And what if you could shift the burden of neutralizing those emissions to the client? With a couple of tweaks, a new online tool might be just what you are looking for. Read More

Email Marketing: Does it still work?

Does email marketing still work, or is it beset by too many problems with mailbox clutter, spam and more? A recent study and a specific example indicate there is plenty of life left in this medium. Is it part of your service mix? Read More

Second Quarter U.S. Commercial Printing Shipments Up +2.8%

Second Quarter U.S. Commercial Printing Shipments Up +2.8%

June 2010 commercial printing shipments were $7.2 billion, up +2.4% compared to 2009. Adjusting for inflation, shipments were up +1.3%. “This is the first three month gain in shipments on an inflation-adjusted basis since the period of October 2006 through April 2007. Read More

Email Study Says that “Opens” and “Click Rates” are in Decline

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All these new channels: and no Lucy…you still can’t be in the show.

In the second article of a series, industry expert and WhatTheyThink contributor David Zwang continues his discussion about cross-media communications with details about the new communications channels that print service providers/marketing services providers should be considering as they lay out their cross-media strategies. Read More

More printers interested in buying than selling books of business customer base

More printers interested in buying than selling books of business customer base

Who's buying and who's selling? The print business has been consolidating, and we're certain there is more to go, especially with the popularity of "tuck-ins." Dr. Joe explains why "tuck-ins" are not about what you should do with your shirt, but how it has slowly been creating a more efficient industry. Read More

OK, Whatever, but Was the “Ink” Low-VOC?


(detail from original art)
We’re only passing this along, folks. Headbäng, a music blog for heavy metal fans, reports that Watain, a black metal band from Sweden, recently commissioned the printing of a poster in human blood. The job was perpetrated—uh, we mean produced—by Metastazis, a photography and graphic design firm started in Paris and currently based in New York City. Read More

Committed to Internal Growth, Sandy Alexander Adds Capacity and Capability

We hear it constantly: the industry won't return to normal until printers start investing in their businesses again. But at one printing company in New Jersey, they never got the memo about capital investment being on hold. Sandy Alexander of Clifton isn't waiting for economists to tell it that the time finally is right to add capacity and services. The company - with a staff of 230, one of the largest printing employers in the state - has already spent $7 million on new production machinery this year, and its quest to equip itself for growth isn't over yet. Read More

Senate Committee To Vote on Keeping Sat. Mail Delivery

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Lean and Mean: A Case Study in Remaining Competitive

Today’s printing environment is seeing shorter production cycles, diminishing run lengths, and an increased emphasis on versioning and variable data. The ability to respond quickly to varying customer demands requires the use of manufacturing production techniques and systems that can be reconfigured on the fly. This article discusses the lean manufacturing techniques that printers might utilize in today’s marketplace. It also provides background on RT Associates, who implemented lean manufacturing in 2008. Read More

2D Barcodes Enhance Direct Mailer’s Interactivity

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DMA Environmental Initiatives - That's Not an Oxymoron | IMHO

The Direct Marketing Association has put in place a number of environmental responsibility initiatives that look really, really good. So why haven't more direct marketers jumped on the bandwagon? Read More

Dr. Joe Rambles On About the Post Office, Apple, the Economy, and Other Things

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B2B Green Packaging Web Directory Launched

A new web-based resource targeted at sustainability-minded packaging purchasers promises to cut through the clutter and hyperbole of green claims and help professional buyers achieve their sustainable packaging goals. Read More

How MSP's Can Take Advantage of B2B Marketing Automation - Part 1

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Email + Social Media = More Click-Throughs

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The Ace Group Puts QR Codes To Work for Calvin Klein in Attention-Grabbing "Uncensored" Campaign in NYC



The fashion designer Calvin Klein is famous—or notorious—for advertising that pushes the limits of public taste with highly eroticized imagery. But, in terms of marketing effectiveness, the strategy has its limitations. Last year, the company raised eyebrows in the SoHo district of Manhattan with a five-story building poster depicting four young, semi-undressed models striking poses that struck some as orgiastic. The shock value was obvious, but, as with all media novelties, the shock eventually wore off. What to do for an encore in a jaded media market that Calvin Klein is largely responsible for jading in the first place? Read More

Inkjet Printing – Technology to Make a Change

The rise of inkjet printing is making its mark on the print industry. Andy Tribute has been following this trend, and he’s noticed some unexpected changes in short run book printing, shrinks sleeves production, label printing and localized news print production. Read More

Inspector General Says Summer Sale Lost Money

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Will the iPad Cannibalize the Macintosh?

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The Profitable Survivors

The printing industry may be through the worst of its restructuring efforts, but we know there is still more work to do. Dr. Joe explains how the corner may have been turned about a year ago, creating a class of surviving businesses that are claiming revenue increases. Then he puts on the green eyeshades and discusses "bonus depreciation." Of course, his take on the issue is different than what you might have heard elsewhere. (Again?) Read More

Shorewood Packaging To Close Plant in Newport News

The Virginian-Pilot has reported that Shorewood Packaging intends to close its gravure printing operation in Newport News, VA, in October. The closure will shutter the plant and result in the loss of 35 jobs. Read More

Ben & Jerry's Drop E-mail in Favor of Social Media Marketing

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