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Heating Up: Retargeting with Direct Mail

Retargeting isn’t just for digital campaigns anymore. Companies are coming up with innovative solutions for retargeting lost website customers with snail mail, as well.

Monday, January 08, 2018

Have you been hearing more about retargeting with direct mail lately? I have. I was recently asked to pull together some resources on the topic, and I was actually surprised how many service providers are promoting it on their websites. The number is certainly growing.

The value of retargeting is the bump that gets applied to the campaign as a result of reminding the recipient of their initial interest in a product or service.  These service providers claim that their customers are seeing ROI and conversion rate increases that are significantly higher than those with digital retargeting services.

Here’s how it works: Someone lands on a website, searches on a product, showing initial interest, then moves on without making a purchase. With digital retargeting, the next time the person logs into Facebook, Google, or even Pandora, an ad for that product pops up in their feed or somewhere on the page, reminding them of their interest and increasing the chances of a sale. With direct mail retargeting, it’s the same idea except that instead of a digital ad, it’s a direct mail piece that lands in their mailbox within a few days.


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About Heidi Tolliver-Walker

Heidi Tolliver-Walker is former print industry magazine editor and long-time industry analyst, content developer, author, and blogger. She has written for the industry’s top publications, research companies, and private companies for the past three decades — so long that she still has an AOL address, which she signed up for back when AOL was still cool. You can reach her at [email protected].

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