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Pitney Bowes Launches Digital Mail Initiative

Mailing giant Pitney Bowes has announced a new secure online mailbox initiative.  Volly is a secure repository for bills, promotional mail and even household documents that attempts to solve many of the issues that have been barriers to more rapid adoption of online billing.  Read more...

By Cary Sherburne
Published: January 10, 2011


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Cary Sherburne is a well-known author, journalist and marketing consultant whose practice is focused on marketing communications strategies for the printing and publishing industries.

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By Michael Jahn on Jan 10, 2011

My wife and I pay all our bills online, and keep all our details in Google Docs.

I guess I will have to watch the video to see how they replace that in such a way that is easier, faster and somehow cheaper than what I am paying now, which is totally free. Most bill pay is more expensive when you 'pay by phone' now, and who has time to write and mail checks - not me !


By Cary Sherburne on Jan 10, 2011

I think the difference here is that you can go to one source to pay all the bills. I also pay all my bills online. But it usually works like this:

I get an email about the bill from the issuer. I go to their site to see the bill. I either pay at their site or go to my online banking site to pay. I still do receive a few bills via paper, and the same thing happens, either I go to the issuer's site to pay or my bank. Extra steps.

As I understand what PB is doing here, it is all consolidated at one location, for receiving AND paying the bills, as well as keeping track of everything. There is no cost to the person paying the bills. All costs are borne by the issuers.

I imagine it will take some time to get all of the issuers involved, and maybe you never will, depending on who you are paying. worth a look, anyway!


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