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RR Donnelley CEO Tom Quinlan Speaks with WhatTheyThink

Putting the Customer First In a rare exclusive interview,

Monday, October 15, 2007

Putting the Customer First

In a rare exclusive interview, RR Donnelley President and CEO Tom Quinlan spoke with WhatTheyThink recently about the state of the company and its rebranding, the state of the industry and RR Donnelley’s strategies moving forward.

RR Donnelley, the world’s largest printer, reported revenues of $9.3 billion in 2006, with $5.7 billion attributed to Global Print Solutions and $3.6 billion to Global Services, which includes forms, labels and financial print. The company generated $7.2 billion of those sales in North America and delivered a 10.5% year-over-year revenue growth, with full-year net earnings from continuing operations of $402.6 million, significantly higher than the prior year ($95.6 million). The Q42006/full-year earnings report included a positive full-year operating margin despite restructuring and other charges, many of which were associated with recent acquisitions.


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About Cary Sherburne

Cary Sherburne is a well-known author, journalist and marketing consultant whose practice is focused on marketing communications strategies for the printing and publishing industries.

Cary Sherburne is available for speaking engagements and consulting projects. To get more information contact us.

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