Pivot Points: Change Management Is an Important Factor in Today’s HR Practice

By Arnold Kahn and Dino Scalia

These unprecedented times are driving unprecedented change throughout our lives and our businesses. It is more important now than ever before to help our employees come to terms with the changes that are required of them in order to smoothly move our businesses forward.

In normal times, we use change management techniques to help employees adjust to changes driven by things like process automation due to the installation of a new MIS solution, or to prepare for a merger or acquisition, and that is still important. For many employees, it is more comfortable to “do what we’ve always done,” and change can be viewed as unhealthy, stressful, and counterproductive. In the current business environment, where changing conditions are a given, managing change is critical, and that applies to talent acquisition as well as other process changes you may have underway. And as your business evolves, so do your needs for talent.

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