Software & Workflow Technology Outlook
Join WhatTheyThink contributor Pat McGrew and Pixel Dot Consulting’s Ryan McAbee as they look at the latest trends in software and workflow—which are not the same things. Software is the collection of tools to support your workflow processes. Software, when used well, allows the business to succeed by improving efficiency, exceeding key performance metrics, and enhancing the customer experience. The path is to disrupt the flow of endless phone calls, emails and texts asking questions, chasing information, and looking for approval by creating solutions where customers can self-serve for most of their needs.
What you’ll learn about:
- Current trends in software and workflow.
- How is AI being integrated into print workflow software-and what the practical benefits are.
- What automation options are there-and how can printers take advantage of them.
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