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R.R. Donnelley Selects Genesys to Improved Productivity

Press release from the issuing company

DENVER & MONTPELLIER, France--April 3, 2002-- Genesys Conferencing the world's leading conferencing specialist announced today that R.R. Donnelley is deploying Genesys Meeting Center as an enterprise-wide tool to improve its global communication efforts. R.R. Donnelley's comprehensive communications services, including premedia, digital photography, content management, printing, and logistics are revolutionizing communications effectiveness for some of the world's leading advertisers and merchants. The company serves customers in North America, Latin America, Europe and the Asia/Pacific Basin. The management and distribution of information among its global locations is critical to R.R. Donnelley's success. Genesys Meeting Center's ability to operate seamlessly between many locations was a key factor in implementing its multimedia conferencing capabilities across the enterprise. Full deployment is expected to result in approximately 18,000 seats throughout the company. "Reliability and reach are key factors in communicating across continents for our customers. In this highly competitive environment, R.R. Donnelley was seeking a cost-effective and interactive way of collaborating and sharing information across our entire enterprise," said John Schaefer, Vice President of Technology and Infrastructure for R.R. Donnelley. "We have counted on Genesys' audio conferencing service for the past three years, and now look to them to provide us with the benefits of virtual group communications through the Internet. Genesys Meeting Center provides the opportunity to take our business communication to the next level with a simple, affordable collaboration solution to connect our people all over the world." Genesys Meeting Center is an intuitive Web-based user interface that fully integrates audio and Web conferencing, accessible on demand through the Web. It provides the ability to deliver dynamic multimedia presentations, collaborate and share any application from a user's computer. "Like R.R. Donnelley, many companies are creating efficiencies among their workforces that enable them to share and leverage knowledge more effectively," said David M. Rosenberg, Executive Vice President of Sales and Marketing for Genesys Conferencing in North America. "The price position of Genesys Meeting Center and its full integration of automated audio and web conferencing services results in a company embracing an enterprise-wide acceptance of web collaboration at an affordable price for all its employees."