(Norwell, MA) May 14, 2002…CAP Ventures, Inc., the leading strategic consulting and market research firm serving the digital business communication technologies industry, today announced the launch of a newly expanded business unit to serve the production workflow solutions and document outsourcing markets.  PWS is an expansion of CAP Ventures’ current Document Outsourcing Consulting Service. The expanded focus will now include not only document outsourcing (contract print services, statement printing, and facilities management), but also print e-business infrastructure, workflow production tools, content technologies (digital asset management, document management, and variable data software), and business process management. “The roles of the print service provider and vendor are evolving. The successful printer is a strategic partner who helps customers address their business communication challenges via print and electronic media. You must offer a range of services, including design, prepress, document or media asset management, variable data printing, finishing, and fulfillment to be successful,” commented Holly Muscolino, Associate Director for the PWS Service. “CAP Ventures’ PWS service provides the marketing, technical, and strategic consulting to help service providers and vendors remain competitive and be successful.” PWS consists of two major components: market analysis/reporting and consulting services. Service deliverables include daily news, market analysis, research reports, white papers, a compendium of production workflow solutions, and a five-year market forecast. Consulting services include on-site presentations and reviews, direct access to analysts, and custom engagements such as business planning, sales training, focus groups, custom data gathering tools, and primary market research. “The development of the Production Workflow Solutions Consulting Service is a natural extension of our collective expertise,” said CAP Ventures’ Managing Director Charles A. Pesko, Jr. “We see the market from all sides, and thus we are in a unique position to help clients navigate the impressive opportunities associated with production workflow solutions.” The Production Workflow Solutions Consulting Service is the newest of ten service areas now offered by CAP Ventures. To learn more about production workflow solutions, visit our Web Site to view a complimentary white paper or call Stewart MacDonald at (781) 871-9000, ext. 175. CAP Ventures is a strategic consulting firm for providers and users of business communication technologies and services. We deliver key research, analysis, forecasting, benchmarking, and strategy recommendations to make a competitive difference in our clients’ businesses. Additional information about CAP Ventures is available on the Web at www.capv.com.