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Customer vision helps shape Tharstern MIS

Press release from the issuing company

Colne, Lancashire, UK – Tharstern customers inspired by latest MIS developments say they will take a wealth of new ideas back to their companies following a series of user events across the country.

Managing Director Keith McMurtrie opened the events by sharing some guidance on how users could get the most out of the technology available to them: “Every company has the potential to create an impressive workflow that creates value from even low-ticket jobs.

“What came out of our user events is that to do that, they need to have three things – technology, vision and people who are ‘executors’ to make sure the project is effectively implemented.  Each of the sessions at our events were designed to help our users learn more about the technology available to them, to create a vision for their own company and to help them learn how to execute that vision successfully.”

The MIS company’s ‘Inspire’ events were held in June to update users on the latest features and functionality of the Tharstern MIS, along with educational sessions on business intelligence and partner workflow integrations. 

There were panel discussions on the ‘The Pains of Integration’, a ‘user experience’ on automation and MIS efficiencies and the unveiling of new features of the MIS. These were complemented by other presentations that included partners HP, Esko and Infigo Software.

“Extremely useful, informative and educational” was the verdict on the Tharstern Inspire event from David Howe, Implementation Manager of the Prime Group. “I’ll take several ideas from the event that will benefit our business and customers going forward,” he said. “Tharstern is a major tool in our move towards further automation and integration in the future.”

“We’ve had a clear vision for the Tharstern MIS to improve efficiencies right across the board,” said Chris Smyth, Strategic Performance Manager at BCQ Group. “Currently, 52% of our orders – almost 100 a day – are created through automation with no human intervention or cost. We anticipate this figure will rise to 75% within three years.”

Michael Kille, Managing Director of Impress Print services, said: “The Tharstern MIS has opened our eyes to the huge benefits of order tracking and automation. We’re still on a learning curve, but the Tharstern MIS has made our quoting so much faster and accurate. It’s been a revelation.”

And Graham Griffiths, Head of Estimating for the DGS Group, said: “The Tharstern Inspire User Group has been extremely educational and useful for networking. I would urge every Tharstern user to attend at least one of these informative sessions, which are also a good way of sharing knowledge and learning.”

Tharstern Sales Director Lee Ward said: “Our customers tell us that they welcome the opportunity to network with other Tharstern users, which is why we are so pleased to offer these free-of-charge ‘Inspire’ forums in both northern and southern locations throughout the UK.”

Tharstern’s business continues to grow at a rapid rate, with a 20% increase in staff numbers to 60 in the past year and more than 7,500 licence users across the world. The North America market for Tharstern USA Inc has also shown substantial growth since launching almost two years ago, with 13 sites across seven States.


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