ATLANTA, GA - Racami, a provider of CCM Technologies and Managed Services, has introduced new branding around their flagship software application and related services.

The CIS™ or Customer Information System was launched in 2011 by Racami founder and CTO, Hani Khalaf. “Our customers were looking to gain real-time visibility into their operations through a portal or dashboard, which we successfully delivered in version 1.0. Over the years, our customers and the market have kept us laser focused on innovation, enhancement and advancement and just last month, we released our most comprehensive business management platform yet. This latest version includes a fully integrated workflow automation and management module, a multi-channel document management module, a digital document archive and presentment module and more.,” said Khalaf. 

Based on the continued innovation and advancement, Racami determined that a name and brand change was in order and as a result created the Alchem-e™ Business Management Platform.

"The Alchem-e™ brand represents the process of creation, combination and transformation of technology and services.”, said Dave Erwin, Senior Vice President of Strategy and Operations at Racami.

The Alchem-e™ Business Management Platform provides visibility, accountability, command and control within your operational and workflow environments and with the team of knowledgeable “alchem-ests” providing support, the Alchem-e™ solution can:  

• Establish real-time visibility, tracking and reporting into CCM operations.
• Introduce new levels of workflow automation. 
• Deliver scalable and secure digital document archive and delivery. 
• Bring qualified resources to work with your team to build process automation workflows, optimize existing environments or help clear your IT backlog.