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IKON Leadership Highlights Strategy for Investors

Press release from the issuing company

VALLEY FORGE, Pa.--May 26, 2004-- At the IKON Investors Conference held in New York City yesterday afternoon, Matthew J. Espe, Chairman and Chief Executive Officer of IKON Office Solutions, along with other senior IKON executives, outlined for the investor community the strategies that will contribute to the company's future success. IKON executives, pointing to the Company's unique position as the world's largest independent channel for document management systems and services, offered insights into the opportunities that lay ahead for the Company. Among the topics discussed at the Conference were: Expanded Product and Customer Opportunities - The strength of IKON's vendor relationships combined with momentum in the high-end production, color and vertical markets present growth opportunities for the Company. In addition, IKON's National Account program continues to gain traction as more Fortune 500 customers recognize IKON as their single source for best-in-class document management solutions and services. Emergence of IKON Enterprise Services - In order to better meet current and emerging requirements of customers worldwide, IKON has combined its Professional Services, Managed Services (on-site and off-site outsourcing) and Customer Service functions. The strategic group will be a source of recurring revenue for the Company as it delivers market-defining document management services and workflow solutions. Opportunities in Europe - IKON's presence in Europe (a $35 billion market) continues to expand through IKON Enterprise Services and demand for best-in-class solutions and services across borders. In addition, IKON expects to grow Pan European accounts by pursuing new geographic opportunities. "IKON has refined its business model and offerings to focus more on our customers' need for immediate and longer term document management services," said Espe. "With an improving revenue mix emphasizing services, we have also enhanced our cash profile and continue to create operational leverage within our infrastructure. As we look ahead, we are optimistic about IKON's future as an industry leader."